Zippi

Zippi, personalised photo gifts from the UK

Zippi is an online store specialising in turning customers' photographs into personalised products. The company operates under the legal name My Photo Gifts Limited and focuses on distance selling of gift and decorative items made from images supplied by the buyer.

The catalogue is organised into several product families: wall art (canvases, framed prints, canvas sets and photo prints), home accessories (personalised coasters and mugs), passport photos and Christmas gifts such as decorative baubles. The company states that products are made in its Southampton office.

How the personalisation process works

The site describes a three-step process. First, the customer chooses the type of photo gift. They then upload the image they want to use from their phone, computer or Facebook and Instagram accounts, and an editor allows them to adjust and preview it on the product. Finally, Zippi handles production and shipping.

The company says it has developed its own editors to simplify product creation and notes that it launched one of the first iPhone apps for creating personalised items from a mobile phone.

Materials, guarantee and replacement policy

Zippi states that it uses high-quality printers, inks and materials and backs part of its catalogue with a ten-year guarantee on selected products. In the event of a manufacturing defect, the company offers a free replacement of the item.

Shipping and delivery times

The store advertises free delivery via Royal Mail in the UK and express shipping options, including next-day delivery. The site shows a 17% discount code for orders placed on a specific date, a one-off promotion subject to the terms in force at the time of viewing.

Background and team

The company started out in a small office in Hampshire and has expanded its catalogue and facilities as demand has grown. According to its own presentation, the team combines creative and marketing profiles, and it attributes its growth to customer loyalty and recommendations to family and friends.

Customer reviews

The site shows an average rating of 4.8 out of 5 based on Feefo reviews. Featured comments include references to fast delivery, the print quality and finish of framed prints, and the ease of use of the editor for creating coasters. The company also mentions that it works as a supplier to well-known brands.

Location and contact

Mulberry House, Southwick Road, North Boarhunt, Fareham, PO17 6JF · Email: info@zippi.co.uk