Southampton Cruise Parking Services

Indoor and secure parking next to Southampton port

Southampton Cruise Parking Services (S.C.P.S) operates an indoor, secure parking facility located next to the port, beside Dock 20. The company presents itself as the only indoor parking solution for cruise travellers in Southampton, with a free park and ride shuttle that drops customers directly at the door of their cruise terminal in about five minutes, minimising walking and luggage handling.

Free shuttle and terminal collection point

The service includes a free five-minute shuttle to the relevant cruise terminal. For the return, the company states that it has its own collection point marked with flags at the terminal, which it presents as unique among park and ride services, with the aim of speeding up collection and the transfer back to the vehicle.

Security measures and vehicle protection

The facility has an alarm system maintained by an SSAIB-certified security provider and monitored 24 hours a day by an NSI Gold accredited Alarm Receiving Centre (ARC). This is complemented by closed-circuit television (CCTV) and video recording of the vehicle on arrival. The company states that cars never leave its premises and that, in the unlikely event of damage while manoeuvring onsite, it has fully comprehensive insurance that covers it.

At check-in, a vehicle inspection is carried out that includes logging the mileage and taking photographic evidence, so that the car is returned in the same condition in which it was handed over.

Services and key features

• Indoor and secure parking next to the port, at Dock 20.
• Free shuttle of about five minutes to the cruise terminal.
• Its own collection point at the terminal, marked with flags.
• 24-hour surveillance with CCTV and an alarm monitored by an accredited centre.
• Vehicle inspection with mileage logging and photographic evidence.
• Fully comprehensive accident insurance during the stay at the facility.
• Additional protection against seagull mess thanks to the indoor facility.

Prices and loyalty programme

The company presents itself as a budget-friendly alternative to other car parks near the port and maintains that its rates are hard to match among the options close to the docks. The site also offers a loyalty programme: signing up allows you to receive a 10% discount code by email that can be applied to the booking, as well as communications with future offers.

Customer rating

The site shows a rating of 4.8 out of 5 based on 473 reviews, with 87% five-star ratings, 7% four-star, 2% three-star and 1.5% each for two and one star.

Location and contact

Unit 7, First Avenue, Millbrook, Southampton SO15 0LJ, England, UK · Phone: 023 8212 7049 · Email: support@southamptoncruiseparkingservices.co.uk