Himalaya Carpets

Himalaya Carpets, family-run carpet and flooring retailer in West London

Himalaya Carpets Ltd is a family-run business that opened its first shop on South Road in Southall, Middlesex, in 1975. It later moved to a 10,000 sq ft warehouse on Uxbridge Road, opposite Ealing Hospital. The firm presents itself as the largest independent carpet warehouse in West London.

In the last five years it has opened two stores in Slough and one in Hounslow, bringing the total to three locations. The Hounslow branch stands out for offering over 1000 rugs to choose from, in a range of qualities.

Flooring and coverings catalogue

The company's catalogue is organised into several product categories:

• Carpets
• Remnants
• Vinyl
• Laminate and LVT
• Artificial Grass
• Rugs

The store states that it works with all major brands and has over 1000 carpet rolls in stock. Featured items include the Westex Lusso Velvet range, presented as a luxury carpet suitable for domestic and commercial use.

Fitting services and terms

The company offers carpet fitting within 48 hours, free underlay, free estimates and interest-free credit. It also presents itself as associated with Fast Track 100 (Sunday Times).

Promotions and clearance sales

The site shows weekly promotions and a clearance section with reduced prices on roll stock. Examples published include carpets from £3.99 per square metre, LVT Click with a 0.5 mm wear layer and built-in underlay at £18.50 per square metre, and over 100 vinyl remnants to clear. The company also announces the addition of beds, sofas, dining tables and coffee tables at factory prices.

Customer profile and history

The firm serves both private homes and offices and blocks of flats. According to its own presentation, its growth has been based largely on word of mouth and recommendations from customers served over the years. The Pandher family is listed as responsible for the business.