South West Heat Pumps

South West Heat Pumps: renewable heating installations in the south west of England

South West Heat Pumps Ltd is a company based in the south west of England that designs, supplies, installs, commissions and maintains renewable energy systems. Its work focuses on air source, ground source and water source heat pumps, solar PV, underfloor heating, air conditioning and mechanical ventilation with heat recovery (MVHR). The company has been operating since 2009 and holds MCS accreditation.

Relocation and new premises

The company has moved its headquarters to new premises. Its current address is Unit 3, Bucknell Way, Pathfields Business Park, South Molton EX36 3GJ. The website states that it retains the same expertise and the same commitment to whole-house renewable design. The company also notes that it is based in Shirwell, North Devon, and that its registered office matches the South Molton address. The company number is 06955000.

Technologies and services offered

The company's range covers the following technologies:

• Air source heat pumps
• Ground source heat pumps
• Water source heat pumps
• Underfloor heating (UFH)
• Solar photovoltaic panels (Solar PV)
• Air conditioning
• Mechanical ventilation with heat recovery (MVHR)

In addition, the company offers service, repair and diagnostic support for the leading heat pump brands, including Mitsubishi, Maxa, Volta, Samsung, Viessman, Clivet, Stiebel and IDM.

End-to-end project support

South West Heat Pumps supports its customers throughout the entire process: heat loss calculations, system design and integration, Boiler Upgrade Scheme funding applications, installation and aftercare, which includes warranty, maintenance and repair. The company also offers free advice and carries out no-obligation surveys. For projects, it provides full heat loss calculations, estimated running costs and realistic payback periods for all renewable technologies.

Customer profile

The company serves homeowners renovating or replacing their heating system, new build and conversion developers, and industry professionals such as architects, builders and property developers with an interest in renewable energy and heating. Its recent installations include projects in new build homes, office complexes, farmhouse renovations and schools such as Coombe Bissett Primary School and St Gregory's Primary School.

Accreditations and warranties

The company holds MCS accreditation for ground source heat pumps, air source heat pumps, solar PV, solar battery storage and electric vehicle charging. It also holds Gas Safe, NICEIC and HETAS certifications and complies with the RECC (Renewable Energy Consumer Code). Its MCS-compliant installations are protected by an insurance-backed labour warranty of up to ten years.

Coverage and team

South West Heat Pumps covers Devon, Cornwall, Somerset and Dorset, and states that it has installed thousands of heat pumps since it began in 2009. It has its own team of engineers, among the first to install this technology in the south west, and has brought together a specialist team of designers, plumbers, gas engineers, electricians, roofers and service engineers.

Social commitment

The company states its support for the Calvert Trust Exmoor charity as part of its commitment to social causes.

Location and contact

Unit 3, Bucknell Way, Pathfields Business Park, South Molton EX36 3GJ · Phone: 01271 850 040 · Hours: Monday,Tuesday,Wednesday,Thursday,Friday,Saturday,Sunday 09:00-17:00