Byte

Byte: Refurbished Apple and repairs in Solihull

Byte is a British retailer operating from Solihull and presents itself as "UK's trusted retailer for refurbished Apple devices, repairs, accessories and STEM kits since 1975". Its main activity is the sale of certified refurbished Apple devices —iPhone, MacBook, iPad, iMac, Mac mini and Apple Watch—, together with an Apple device repair service and its own line of products under the Byte Originals brand.

Refurbished Apple catalogue

The store organises its refurbished Apple offering by product family and generation. In iPhone, the catalogue shows models from the X series to the 16 series, with starting prices ranging from £165 for the X series to £520 for the 16 series. In MacBook, the offering includes 14-inch MacBook Pro (M3 Pro and M2 Pro) and 13-inch MacBook Air (M4, M3 and M2), with prices from £798. In desktop computers, there are 24-inch iMac (M4 and M3) and Mac mini (M4 and M2), from £390. iPad Pro, iPad Air, iPad mini and iPad are also listed, as well as Apple Watch Ultra 2, Series 10 and Series 9.

The refurbished devices are described as "Grade A", with a lifetime warranty and free next-day delivery in the UK. The company states that each device is tested and restored before sale.

Repairs with original parts

Byte offers a repair service for iPhone, iPad, MacBook, iMac and desktop Mac, Apple Watch and AirPods. Repairs are carried out with original parts and certified technicians, and include a 90-day warranty. The company states that most repairs are completed the same day and offers three options: in-store, by post or at home. The repair services catalogue includes iPhone screen replacement from £49 (approximately one hour), MacBook batteries from £99 (same day), iPad glass from £79 (2-3 days) and Apple Watch repairs from £59 by post.

Byte Originals: own-brand products

Under the Byte Originals name, the company sells accessories and own-design products. These include the Byte Nano Chill and Nano Chill Ultra portable coolers, presented as real refrigerant cooling units with a Panasonic DC inverter compressor and one-click dehumidification. The 1800 BTU Nano Chill is offered at £399 and the 2800 BTU Nano Chill Ultra at £499; the company states that they are made to order and dispatched within 30 to 45 days. The line also includes wireless active noise-cancelling headphones (Byte Super Comfort 40, from £49.95), a 200 W GaN charging station (Byte Plug 200W, from £49.95) and phone cases (Byte Pro Case, from £14.95).

Device trade-in

Byte operates a trade-in programme with three options: in-store appointment (about 20 minutes), walk-in service Monday to Saturday and consignment, in which the company sells the device and the customer keeps a higher amount. The reference prices published on the site reach up to £820 for an iPhone, £1,420 for a MacBook, £480 for an iPad, £980 for an iMac or Mac and £280 for an Apple Watch. There is also an additional 10% bonus in store credit if the customer switches to a refurbished Apple device within 30 days. For businesses, the company offers a trade-in service for orders of ten or more devices with free collection.

Byte Kids and other categories

The Byte Kids section brings together STEM and robotics kits for ages 6 and up, prayer kits from age 5 and toys and games from £9. The general catalogue is completed with categories for computing, audio and visual, gadgets, accessories, gaming, consoles, televisions, action cameras, power and charging, and seasonal products. The company also publishes editorial content in its The Byte Magazine section, with buying guides and technical articles.

In-store services and corporate details

Byte offers in-store printing and scanning services, as well as a franchise programme. The company identifies itself as Byte UK Ltd, with company number 09823144 and VAT GB 234 5678 90. The site declares a Trustpilot rating of 4.2 and carbon neutrality certification for 2025.

Location and contact

Phone: 0121 758 6215 · Email: hello@byte.co.uk · Hours: Walk-in service Monday to Saturday for the trade-in service.