Kent Trade Frames Ltd

Kent Trade Frames Ltd: manufacture and installation of external joinery in Kent

Kent Trade Frames Ltd is a family-run company based in the English county of Kent that presents itself as a supplier and installer of PVCu external joinery solutions. Its activity covers the manufacture and supply of windows, doors, conservatories, patio doors, bi-folding doors, soffits and fascias, as well as sealed units and cut glass. The company states that it serves both private individuals and commercial and public sector projects.

Origins and track record

According to its own presentation, the business started in 1991 in the village of Bobbing, on the outskirts of Sittingbourne (Kent). The firm states that, three decades later, it has manufactured and supplied window frames for more than 13,000 contracts, some of which have been installed abroad. It describes itself as one of the largest suppliers and installers of windows, doors and conservatories in Kent and south east London, a claim that corresponds to its own description and not to an independent classification.

Products and services

The company's catalogue is organised into several product lines:

• PVCu windows and doors.
• Conservatories.
• Patio doors and bi-folding doors.
• Soffits and fascias.
• Sealed units and cut glass.

In addition to supplying clear, patterned and safety glass, the company offers a sealed unit and cut glass service, along with fixings, sealants, trims and replacement parts such as window handles and hinges.

Residential and commercial projects

The firm states that its activity ranges from the installation of a single window to large commercial projects. Among the types of client it mentions are private homes, schools, care homes, sports clubs and car showrooms. It notes that these works are designed and installed by its own staff.

Business approach and trust guarantees

Kent Trade Frames states that it does not employ sales representatives or use aggressive sales techniques. The company presents itself as a registered member of the Glass and Glazing Federation and as an entity accredited by Medway Council's Trading Standards service. It also states that it was one of the first members of the 'Fair Trader Scheme' promoted by the Medway Trading Standards office and that it holds Kent Trading Standards Approval, which, according to its own description, places it among the most active companies in its sector in consumer protection.

Service structure

The company organises its offering into several channels according to the type of client: private homeowners, trade services, commercial projects, schools, care homes and sports clubs. It has a showroom for displaying its products.

Location and contact

Unit 2, Church Farm, Bobbing, Sittingbourne, Kent ME9 8PH · Telephone: 01795 431600