Vehicle Control Services Ltd

Vehicle Control Services: parking control for the public and private sectors

Vehicle Control Services Ltd is a British company incorporated in 1990 with the aim of providing cost-effective parking solutions to both the public and private sectors. The company reports national coverage and operations at over 1,500 sites, and its clients include some of the UK's largest universities, commercial agents and NHS Trusts.

Its registered office is at 7 Europa View, Sheffield Business Park, Sheffield S9 1XH, and the company is registered in England with company number 02498820.

Parking management and control services

The company presents itself as a comprehensive parking solutions provider and details a catalogue of services covering various operational needs:

• Manned patrolling.
• Automatic Number Plate Recognition (ANPR).
• Parking permit administration.
• Equipment supply.
• Protection of spaces reserved for people with disabilities and families with children.
• Vehicle clamping and removal.

Alongside these services, the company offers bespoke management and ANPR technology solutions aimed at protecting spaces. The company maintains that each operational environment has its own requirements and that a uniform approach is not appropriate, so it adapts its control solutions to each contract to tailor the service and cost to the client's specific needs.

Infringement and appeals management

The company's activities include the issuing and processing of Parking Charge Notices (PCNs). The website provides ways to pay or appeal a PCN. For matters relating to County Court Summons or County Court Judgements (CCJs) linked to the company, it provides a specific email address: litigation@vehiclecontrol.co.uk.

Accreditations and quality

Vehicle Control Services is a member of the International Parking Community (IPC) and holds ISO 9001:2015 certification. The company frames its activities around principles of fairness and the idea of balancing its clients' expectations with the needs of drivers.

Experience in airport and residential environments

The testimonials on its website come from clients in areas such as airports and residential developments. In the case of Liverpool John Lennon Airport (LJLA), the management of the "red route" is highlighted for keeping emergency access roads clear and channelling traffic to the correct drop-off and pick-up areas. The installation of its gateGUARDIAN system is also mentioned, associated with a reduction in tailgating incidents (vehicles following closely behind another to avoid control) and with improved behaviour at the barriers and improved revenue protection in short-stay and express drop-off car parks.

In the residential sector, a client notes that the company works with various residential schemes, each with different requirements, and that it develops and implements a bespoke management plan for each development. Comments about the Meet and Greet service at Doncaster Sheffield Airport, gathered from passenger reviews, refer to the speed of service, proximity to the terminal and the staff's manner.

Corporate structure and registration details

The full company name is Vehicle Control Services Limited, with its registered office at 7 Europa View, Sheffield Business Park, Sheffield S9 1XH, and registered in England with company number 02498820. The company maintains contact channels via its corporate telephone and email, as well as a web form for general enquiries.

Location and contact

7 Europa View, Sheffield Business Park, Sheffield S9 1XH · Telephone: 0114 261 7373 · Email: info@vehiclecontrol.co.uk