Visiting Angels

Visiting Angels: home care in the UK

Visiting Angels is a home care organisation operating in the UK with more than twenty years of experience in the sector, according to its own presentation. Its approach focuses on enabling people to remain in their own home with the independence and comforts they value, receiving the support they need. The organisation works with families across the country and structures its activity around three main areas: home care, complex care and health care.

General home care

The home care service catalogue includes home help and housekeeping, personal care, companionship, day care, overnight care, respite care, medication prompting and administration, fall prevention, care for people with sensory impairment and support for people with physical disabilities. The company states that the level of support can be adjusted to each user's needs, from occasional help to more ongoing assistance.

Complex care and specific conditions

Within the complex care area, Visiting Angels supports people with dementia, neurological conditions, post-operative and recovery needs, Parkinson's, cancer, palliative care, arthritis and mobility issues, mental health and substance abuse, as well as autism and learning disabilities. These services are aimed at situations that require more specialised and ongoing support at home.

Health care at home

The company also provides health care services, including vital signs monitoring, medication prompting and administration, nail care, stoma care, catheter care, diabetes monitoring, non-invasive ventilation and gastrostomy and feeding support. These services extend its scope beyond conventional personal and domestic support.

Carer selection and personalised plans

According to the company, the process begins with a conversation with the family to understand the situation. From there, the team draws up a detailed, tailored care plan. The organisation highlights that the user is free to choose the carer who will enter their home, and that the selection and training of staff are central aspects of its model. The company states that it seeks to match each person with the right professional to build a relationship of trust.

National presence and franchise structure

Visiting Angels presents itself as a nationwide home care service in the UK and its website includes a specific section for franchisees. The company has a head office in Sheffield and provides a telephone line and email address for enquiries and care requests.

Location and contact

D82-1 Newton Chambers Road, Thorncliffe Business Park, Chapeltown S35 2PH · Phone: 0114 550 6716 · Email: admin@visiting-angels.co.uk