Positive Health

Positive Health, catalogue sales of practical products for the home and health

Positive Health is a British catalogue retailer that sells products aimed at solving specific needs in the home, garden, health and wellbeing. The company presents itself as part of the Easylife Limited group and states it has completed 34 years of activity, with over 18 million orders delivered and a track record of more than three decades serving UK households.

Founded in 1992, the company describes itself as one of the largest catalogue retailers and distributors in the UK in its segment. Its offering is organised into catalogues and themed sections covering everything from cleaning items and kitchenware to mobility solutions, personal care, hearing, incontinence and personal protective equipment.

Catalogue of products for the home and garden

The Positive Health catalogue is structured into several areas. In the domestic sphere it includes cleaning, kitchen, home textiles, DIY, home electrics, heating, bedroom, bathroom, homewares, furniture and pest repellents. For outdoors it offers garden tools, decorative plants and lighting.

The health and wellbeing section brings together mobility products, pain solutions, personal grooming and beauty, fitness and wellbeing, hearing solutions, incontinence aids, personal protective equipment and visual aids. It also has gadgets and technology sections, with items for the home, health, safety and motoring, as well as clothing and lifestyle, gifts, fashion, pet supplies and travel.

Featured offers and own brands

The site shows a selection of featured products for the winter season, chosen by the buying team. These include Prostaphytol serum, presented as support for prostate problems; Bladder Aid tablets, aimed at bladder and urinary tract care; and rubber ice and snow grippers, designed to reduce the risk of slips and falls.

In the catalogue's bestsellers section appear the Positive Health advanced bladder patch, the Snuggle Hoodie, the Nordic Slippers winter boots with an extra free pair, the Prestige four-wheel shopping trolley and the Gentle Grip diabetic socks. The catalogue also includes offers, multibuy packs and clearance items.

Purchase, payment and delivery

The company states that transactions are processed through secure systems, both by phone and online, and that all products come with a hassle-free returns policy. It offers standard shipping or next-day express delivery on hundreds of products, with order and shipping confirmations by email. The site mentions the possibility of splitting payment into three instalments through Klarna.

Customer service and reviews

Positive Health has a free order line and a support line, as well as a specific channel for business enquiries. The company states it receives positive reviews on the independent site Trustpilot and notes that it works to maintain and improve that reputation. Its team handles enquiries about orders, deliveries, returns, products, mailing changes and technical assistance.

Location and contact

Walbrook West Queenborough Road, Sheerness, Kent, ME12 3XT