Equesure

Equesure, a British brokerage specialising in equine insurance

Equesure operated in the United Kingdom as a brokerage focused on insurance related to the equestrian world. Its offering was structured around three policy categories: horses, trailers and horseboxes. The entity presented itself as a specialist in equine insurance and handled enquiries about any of those types of cover.

The website analysed indicates that Equesure has ceased trading. Policies previously taken out are now administered by Lancaster Insurance, a sister company of Equesure, which according to the information published maintains the same terms and conditions during the current insurance year.

Continuity of policies and renewal management

For horse insurance customers, renewal communication will be made before the renewal date. In the case of horsebox or trailer insurance, Lancaster Insurance will contact the policyholder ahead of the renewal date to invite them to continue the policy. During the term of the contract, Lancaster Insurance handles any assistance needs related to it.

The purchase of new horsebox or trailer policies is referred to Lancaster Insurance. For new horse policies, Equesure referred customers to Towergate Insurance, described as its partner of choice and a specialist in equine insurance. According to the information provided, Towergate covers racehorses, bloodstock and veteran horses, as well as livery yards and stables.

Company details and regulation

Equesure is a trading name of Insurance Factory Limited, a company registered in England and Wales with number 02982445. Insurance Factory Limited is part of the Markerstudy Group. Its registered office is stated as Markerstudy House, 45 Westerham Road, Bessels Green, Sevenoaks, Kent TN13 2QB. The business is authorised and regulated by the Financial Conduct Authority (FCA) under number 306164.

Customer service and contact hours

Telephone support is provided on 01480 484 806 and by email at customerservice@lancasterinsurance.co.uk. The published opening hours are Monday to Friday 08:30 to 18:00 and Saturday 08:30 to 13:00, remaining closed on Sundays and bank holidays.

Markerstudy House, 45 Westerham Road, Bessels Green, Sevenoaks, Kent TN13 2QB