Spokesafe

Spokesafe: a secure parking network for active mobility

Spokesafe presents itself as a global platform specialising in secure parking for active mobility vehicles: bikes, e-bikes, cargo bikes and scooters. Its offering combines a network of monitored spaces with a flexible booking system and smart lockers, aimed at solving end-of-journey parking in urban environments.

A network of secure spaces in UK cities

The company operates a parking network that ranges from cycle hubs at train stations to secure lockers distributed around city centres. Among the developments highlighted on its own website are the Cardiff network, presented as the UK's first connected cycle parking network in a major city, with 31 lockers, cargo bike lockers and green roofs; the Loughborough network, with 20 lockers across the town centre; and a mini-network of smart lockers in Bracknell town centre. These projects are described as managed via Spokesafe_OS.

Flexible bookings for every type of journey

The booking system is structured around three options: daily, weekly and monthly. The daily option is designed for one-off bookings; the weekly option works without a contract, with discounted prices; and the monthly option offers unlimited access to the reserved space. The platform states that its price range is £1 to £3 per day, £5 to £15 per week and £10 to £50 per month.

Facilities and services at each location

Facilities include charging points, repair stations and lockers. The Spokesafe app lets users check the features of each location when booking, so they can choose the most suitable location for their journey type. The company complements the service with 24/7 instant support and a help centre to answer questions about how it works.

Infrastructure and consulting for cities

In addition to its direct-to-user service, Spokesafe offers councils and other urban stakeholders a set of hardware, software and consulting solutions aimed at increasing active mobility in towns and cities around the world. The company works with local councils, as in the case of Cardiff, where it is developing a network of 30 lockers in the city centre together with the council.

User reviews

The testimonials on the website highlight how useful the service is for leaving a bike in areas such as London's West End, the speed of the team's responses during registration, the convenience of the locations, the daily renewal of access codes and customer service by email. A user from Newport describes the new cycle hub as an asset to the city.