Hooplr

Hooplr: secure cycle parking in the UK

Hooplr is a cycle parking service created by Cyclehoop, a company founded in 2008 that has worked for over a decade with councils and organisations in the UK and other countries. Its approach focuses on providing safe and flexible spaces to leave your bike, both near home and for occasional journeys, through its Bikehangars and Cycle Hubs units.

The service is divided into two options: Hooplr Home, designed for long-term parking near your home, and Hooplr Trips, aimed at short-term parking that is booked and unlocked via a mobile app. The company states that its network is present in several UK cities, including London, Glasgow, Manchester, Sheffield, Dundee, Cardiff, Stirling, Cheltenham and Leeds.

Bikehangars and Cycle Hubs: features and security

Bikehangars are parking units that, according to the company, hold the Sold Secure Powered Cycle Diamond certification, the highest level possible in their category. They are designed for most standard bikes; for cargo bikes, tricycles or adapted cycles, the company recommends checking dimensions or consulting with their team. Cycle Hubs complement the offer as managed cycle parking infrastructure.

The company notes that bikes are 33 times more likely to be stolen without a Hooplr Bikehangar, according to a 2025 survey. In addition to theft protection, the spaces reduce clutter at home and protect the bike from rain, frost and other elements.

Hooplr Home and Hooplr Trips: two ways to park

Hooplr Home offers long-term parking spaces near your place of residence. Each membership covers one bike and is limited to two per household to ensure service availability. If more than two are needed, the company invites you to get in touch to discuss each case.

Hooplr Trips provides short-term parking for work days, errands, meet-ups or quick trips across town. The process involves downloading the app, creating an account, finding a nearby space, booking it and unlocking the unit via Bluetooth.

User profile and accessibility

The service is aimed at anyone who wants to park their bike securely: from daily commuters to students or weekend cyclists. The company stresses that it is not about imposing a mode of transport, but about providing a practical option for those who already use or want to use their own bike. Among the testimonials it publishes are users who use adapted spaces for tricycles or who save money on their commutes into central London.

Management and support

Hooplr is operated by Cyclehoop on behalf of councils, with regular checks and user support. The company has a team that includes designers, engineers, operations, maintenance and customer service specialists. For issues such as lost keys or access cards, it offers a contact system to arrange replacements. It also has forms for key returns, cancellation requests and problem reporting.

The company recommends taking out specialist bike insurance, as responsibility for the stored bike lies with the user.

Presence and expansion

Hooplr's network extends across several UK cities. The company provides a postcode search to locate the nearest Bikehangars, Cycle Hubs and Trips units. For councils or housing associations interested in implementing a cycle parking rental scheme in their area, Hooplr offers a specific contact channel. Users can also request the service in their city or suggest specific locations.