Doree Bonner International Group

Doree Bonner International Group: national and international moving with storage

Doree Bonner International Group is a British moving and storage company that presents itself as one of the largest privately owned companies in the sector in the United Kingdom. The group brings together several long-established moving firms, allowing it to combine the personal touch of a local company with the financial capacity and quality standards of a larger organisation.

The company operates nationally and internationally and offers a moving service tailored to each client's requirements and budget. Its international team advises on the most suitable method of transport according to the specific needs of each move.

Moving and packing services

The service catalogue includes moves within the United Kingdom, international removals, storage, shared containers, office relocation, professional packing, disaster recovery, recycling and reuse, corporate moves and event logistics.

• National moves in the United Kingdom.
• International removals with advice on the method of shipping.
• Storage in secure, modern facilities.
• Shared containers.
• Office relocation with advance planning to minimise disruption to business operations.
• Professional packing.
• Disaster recovery.
• Recycling and reuse.
• Corporate moves.
• Event logistics.

International removals and agent network

Doree Bonner International describes itself as one of the most recognised international removals companies in the United Kingdom. For overseas moves it works with its own team of professionals and a handpicked network of agents at destination, and offers moving, packing and storage services to any destination in the world. The company states that it has moved more than one million customers and operates in more than 500 locations, with a rating of 4.9 out of 5 stars.

Storage and business services

Storage is provided in secure, modern, clean and cost-effective facilities. For the corporate sector, the company has teams specialising in office relocation that plan and execute the move with the aim of minimising disruption. It also offers event logistics and disaster recovery services.

Catalogue offers and discounts

At the time of the analysis, the website displayed a series of current offers: up to 15% off storage services; £50 off moves to New Zealand; £50 off moves to Australia; $50 off moves to Canada; 25% off storage for the UK Armed Forces; $50 off moves to the United States; 10% off for public sector workers; and 10% off packing costs on moves to South Africa.

Customer service and service commitment

The company declares a commitment based on four principles: always look smart, always be on time, always take care and always be honest with customers. It offers 24/7 support, with an average email response time of under 30 minutes, and allows virtual consultations or home visits to be arranged. The site includes customer testimonials highlighting the efficiency of the packing, communication during the process and the friendliness of the staff.

Structure and coverage

The group is made up of several moving companies and has a network of branches. Its activity extends to both national and international destinations, and the company presents itself as a specialist in moves in the United Kingdom and abroad.