Cycle Courier Co.

Cycle Courier Co.: no-box bike transport with live tracking

Cycle Courier Co. is a courier company specialising in transporting bicycles across England, Wales and Northern Ireland. Its approach centres on removing the need to pack the bike in a box: the service includes door-to-door collection and delivery, with protection provided by racks designed specifically for the inside of the van. The company operates under the legal name Cycorco Ltd, company number 16220087, and uses Cycle Courier Co. as its trading name.

A process designed for the seller and the buyer

The service is designed to make it easier to buy and sell bikes between private individuals. The sender and the recipient receive an email to choose the dates they are available; the company then sends a three-hour timeslot the evening before collection. On the day of the service, the sender receives a live tracking link when the driver is on the way. The company also offers the option of providing eBay codes and transferring the money to purchase the bike, so the buyer does not have to send payment without knowing whether the item actually exists.

Types of bikes and additional services

The company's catalogue explicitly mentions the following types of bikes: road bikes, mountain bikes, electric bikes, kids bikes, BMX bikes, as well as frames or wheels and turbo trainers or stationary bikes. In addition to transport, it offers an Inspect & Service option and has a B2B portal for professionals.

Accounts for shops and professionals

For bike shops and trade clients, Cycle Courier Co. offers business accounts that allow the collection and delivery process to be automated. According to the company, this system saves time and money, prevents damage to boxes in transit, removes the need to rebox a bike after PDI and reduces the risk of a customer building the bike back up incorrectly. It also offers competitive trade rates and payment terms.

Coverage, insurance and tracking

The company covers England, Wales and Northern Ireland. The service includes insurance for the full value of the bike and live tracking with an interface similar to Uber's. The company states that its systems and drivers prevent bikes from being lost in the transport network and that, in the event of an incident, the value is covered and a refund is guaranteed.

Rating and industry presence

Cycle Courier Co. shows a 4.9-star rating on Trustpilot and works with a list of industry partners including shops, clubs and cycling-related services, such as Broximo, Prestige Steeds, SellYourCycle, EBikes-Unlimited, theb1keshop, BikeHire UK, Rebellion Bike, Edemo Electric Bikes, SYNCH Project Bikes, Bikes N Gear, ProBike Trader, The Second Cycle, Horizon Micromobility, Ladypool Cycles, Ebike Exchange, Mike’s Bike, Trek ebike specialist, Bike Box Hire UK, Freddie Grub, Yelo Bike Club, Newport Cycling Repairs, DCR Wheels, Proper Cycling, Bikeproracing, Preowned Bromptons, Invisiframe by Xpel and We Cycle.