QuickFix-Repairs Ltd

QuickFix-Repairs Ltd: emergency home repair bookings across the UK

QuickFix-Repairs Ltd is a company registered in England and Wales that operates under the trading name QuickFix-Repairs. Its business consists of managing urgent home repair bookings and putting customers in touch with independent engineers covering plumbing, gas and heating, electrical and drainage. The company presents itself as an intermediary: it arranges the call-out and the assignment of the professional, while the technical work is carried out by the independent engineer.

Nationwide coverage and two-hour response

The service is offered throughout the UK with support 24 hours a day, 365 days a year. The company states that attendance takes place within two hours and that most urgent repairs are attended within 90 minutes. For emergency cases, there is a priority booking option. The site allows you to choose between different response times, including same-day and next-day.

Coordinated services

The categories of work that the company channels through its network are:

• Plumbing
• Gas and heating
• Electrical
• Drainage

The company does not carry out these repairs directly, but instead refers them to independent professionals in its network.

Network of independent engineers

QuickFix-Repairs states that it has more than 200 independent engineers across the UK, available for the four specialities mentioned. Before the visit, the customer receives the details of the assigned engineer and the estimated time of arrival. The company stresses that it works exclusively with independent professionals, which, according to its presentation, allows for personalised service with direct responsibility on the part of the technician.

Fee model and booking process

The service starts with a booking fee from £99, which covers the organisation and management of the emergency call-out with the independent engineer. That amount is paid directly to QuickFix Repairs. Labour, parts and any additional work are paid separately to the engineer carrying out the repair. The company states that it explains the charges clearly before the customer confirms the booking.

The process begins with a request in which the postcode, telephone number and type of service required are provided, along with an optional description of the problem. A member of the team then contacts the customer to arrange the repair and assign the appropriate service.

Track record and customer service

The company states that it was founded on the experience gained from managing more than 3,000 emergency repair bookings in plumbing, heating, electrical and drainage. Customer service, general enquiries and bookings are handled by telephone and email, with continuous availability. The site also offers a form for engineers interested in joining the network and another for submitting complaints.

Location and contact

Telephone: 07428000445 · Email: help@quickfix-repairs.co.uk · Hours: 24 hours a day, 7 days a week