Accident Compensation Helpline

Accident Compensation Helpline: personal injury claims in the UK

Accident Compensation Helpline presents itself as an accident compensation helpline in the UK. Its activity focuses on managing personal injury claims for accidents in which the affected person was not at fault. The company acts as an intermediary between claimants and a nationwide panel of specialist solicitors in this type of case.

Types of accidents covered

The service covers a variety of incidents, including:

• Work accidents
• Traffic accidents
• Motorcycle accidents
• Cycle accidents
• Slips, trips and falls
• Supermarket accidents
• Construction site accidents
• Other types of accidents

Service model: No Win No Fee

The company works with solicitors who offer their services on a No Win No Fee basis. This means that if the claim is unsuccessful, the client does not bear any cost. According to the company's own information, no upfront payments are required and the initial advice is free. The panel of solicitors seeks to obtain the maximum possible compensation in the shortest time.

What can be claimed

In addition to compensation for the personal injury, the company states that other items arising from the accident can be claimed:

• Loss of earnings
• Medical and rehabilitation expenses
• Damaged clothing and personal belongings
• Travel expenses
• Any other costs incurred as a result of the accident

Likewise, the solicitors can arrange private physiotherapy and rehabilitation treatment at no cost to the client. In certain circumstances, interim payments may be arranged.

Assistance and advice

The company handles free telephone enquiries 24 hours a day. The process begins with a consultation in which the case is assessed and, if appropriate, referred to a specialist solicitor. The company states that its advisors do not pressure the client to start a claim if they do not wish to. It also mentions the existence of an app that allows the progress of the case to be tracked.

Customer reviews

On the Trustpilot platform, Accident Compensation Helpline has a rating of 4.9 out of 5 based on 2,974 reviews. The comments highlight the telephone service, the speed of referral to solicitors and the clarity in explaining the process. The company presents itself as one of the highest rated companies on Trustpilot in its sector.

Track record and coverage

The company states that it has 20 years of experience and has helped thousands of people obtain compensation for a wide range of accidents and injuries. It works with a nationwide panel of solicitors specialising in accident claims, which allows it to handle cases throughout the UK.