Yale Home

Yale Home, home security in the UK

Yale Home is a home security company operating in the UK that sells through its online store a catalogue of products and services aimed at protecting homes, families and belongings. The firm presents itself as a company with over 185 years of experience protecting British homes, a heritage it combines with innovation in connected products.

Alarms and monitoring

The catalogue includes home alarms, alarm accessories, Sync and HSA accessories, and bell-only alarms. In the video surveillance section, it offers outdoor and indoor security cameras, camera accessories, doorbells and door viewers. The company presents these systems as tools that send instant alerts and allow remote monitoring from anywhere.

Locks and access control

The smart lock range includes the Linus L2 Lite, Linus L2, Conexis L2 and Keyless Connected models, along with accessories and a compatibility checker. It also has traditional locks: cylinders, nightlatches, mortice locks, Doormaster multi-point locks and rim locks, as well as spare keys. For complementary access control, it sells maximum, high and standard security padlocks, hasps and anchors, travel padlocks, bike locks and van locks.

Safes

The safe range covers smart safes, maximum security safes, fingerprint safes, high security safes, fire safes, fire/water chests, value alarmed safes, value safes, guest safes and other safes. The company describes this line as a solution for every security need, from compact home safes to large-capacity models for commercial use.

Additional security and accessories

Yale Home also offers additional security products such as Smart Storage, SensCheck, door and window furniture, door handles, Mila SupaSecure, letterplates and other locks. It has spares for alarms, smart locks, additional keys and replacement safe keys.

Services: installation, subscriptions and key cutting

The company offers an installation service carried out by its own installers. It also sells subscription plans called Camera Plan, Alarm Plan, Secure Plan and Secure Pro Plan. It has a key cutting service for original Yale keys: orders placed before 16:00 Monday to Thursday are delivered the next day at no cost, according to the website itself. The company also provides customers with buying guides on DIY home alarms, smart locks, cylinders, door locks and property rental.

Customer service and shipping

Yale Home highlights the existence of UK support teams that offer clear and practical advice to match home security to the customer's budget and build the right system. As for logistics, the store announces free shipping on orders over £30, free returns and next working day delivery on most orders. For orders to Great Britain and Northern Ireland, shipping is free and, according to the company, more than 95% of orders arrive the next day. The website also mentions current promotions, such as 20% off when buying the Linus L2 Lite together with a Platinum Ultra cylinder.