Lodge Plumbing & Heating Services LTD

Lodge Plumbing & Heating Services: boiler and climate control installation in the east of England

Lodge Plumbing & Heating Services LTD is a British company dedicated to the installation of gas and oil boilers, as well as the installation of air source heat pumps and air conditioning systems for homes. The company presents itself as a specialist in boiler installations and offers fixed-price quotes which, according to its own website, never change. Its activity is aimed at domestic properties and small commercial spaces, with coverage in Hertfordshire, Cambridgeshire, Essex, Bedfordshire, Suffolk and north London.

Gas and oil boilers

The company's main service is the installation of gas and oil boilers. The firm states that it can supply and install any boiler model available in the UK and that all quotes include everything needed to get the boiler working. Among the models shown in its catalogue are the Glow Worm Compact 24/28 kW, the Worcester Bosch Greenstar CDI Compact, the Worcester Bosch 8000 Life, the Viessmann Vitodens 100-W, the Vaillant Ecofit Pure, the Vaillant Ecotec Plus, the Worcester Bosch Greenstar 4000 and the Atag Economiser. The website indicated a starting price of £1,895 for these models.

The company also installs radiators. According to its website, one of its surveyors can visit the home to measure and quote for new radiators. It also carries out on-site surveys prior to the work to confirm the price and avoid hidden surprises.

Air source heat pumps and air conditioning

Lodge Plumbing & Heating Services has added the installation of air source heat pumps and air conditioning systems for homes to its offering. The company is MCS registered, which, it states, certifies that its heat pump installations meet strict industry standards and qualify for government-backed funding. Air source heat pumps are presented as an efficient way to heat the home and hot water, reducing running costs and carbon emissions. For those seeking year-round comfort, the company also installs modern air conditioning suitable for houses, apartments and small commercial spaces.

The company advises on system suitability, installation and available funding, including the Boiler Upgrade Scheme, which offers grants of up to £7,500 for eligible properties.

Finance and payment methods

The company offers flexible payment options. According to its website, it is possible to pay for the installation in a single upfront payment or spread the cost with 14.9% APR and no deposit. Lodge Plumbing & Heating Services Ltd acts as an Introducer Appointed Representative (Financial Services Register No. 985413) of Phoenix Financial Consultants Limited, which is a credit broker and not a lender, authorised and regulated by the Financial Conduct Authority (FRN: 539195). Finance is subject to status and credit checks.

Technical profile and guarantees

The company states that it is an accredited installer with every manufacturer in the country and offers a guarantee of up to 14 years on selected new boilers. All of its engineers are Gas Safe registered and have a minimum of ten years' experience, as well as having passed DBS checks. The firm has 24-hour phone lines for aftercare service. As for timescales, the website indicated that installation can usually be carried out the next day, subject to availability.

Accreditations and geographic coverage

Lodge Plumbing & Heating Services is listed as a Which? Trusted Trader, which implies compliance with this organisation's standards, and was shortlisted for the East of England Energy Efficiency Awards. Its coverage area includes Hertfordshire, Cambridgeshire, Essex, Bedfordshire, Suffolk and north London.

Frequently asked questions and customer service

The company clarifies on its website that it does not offer electric boilers or heat pumps, although it does install air source heat pumps and air conditioning. It does install radiators. It handles enquiries through its phone lines and email, and has an out-of-hours emergency service. Customer testimonials collected on the website highlight the speed of installation, the cleanliness of the work and the clarity of communication.

Location and contact

3a Whiting Way, Melbourn, Royston. Herts SG8 6NA · Phone: 03333399063 · Email: info@lphservices.co.uk · Hours: Monday to Friday 9:00 to 17:00; Saturdays 9:00 to 12:00; Sundays closed