Compass Energy

Compass Energy, fuel distributor with depots in Malvern and Northampton

Compass Energy is a depot-based fuel supplier serving homes, farms and businesses across England and Wales. The company presents itself as a supplier that delivers the right fuel reliably, compliantly and at competitive prices, with a team you can actually reach by phone. Its activity is organised around three sectors: domestic, agricultural, and construction and industrial.

Fuels supplied

Compass Energy's catalogue covers six fuel types, all presented as compliant with HMRC's rebated-fuel rules:

• Kerosene (Kerosene 28-Second Oil): the standard domestic heating oil for off-grid homes with oil-fired boilers and range cookers. Heating Oil Plus is also offered, an additised kerosene the company describes as premium to improve boiler efficiency and protect the system.
• Agricultural gas oil (Red Diesel / Gas Oil / 35-Second Oil): duty-reduced fuel for agricultural machinery such as tractors, combines, grain dryers and irrigation pumps. The company notes that agriculture remains a qualifying use under HMRC's April 2022 rebated-fuel rules.
• DERV (White Diesel / ULSD): road-legal diesel compliant with EN 590 for commercial vehicles, construction plant and industrial machinery.
• HVO (Hydrotreated Vegetable Oil): certified renewable diesel made from 100% waste feedstocks. It is presented as a drop-in replacement for kerosene, agricultural gas oil and DERV with no engine modifications required, reducing lifecycle CO₂ emissions by up to 90% versus fossil fuels. Available for domestic, agricultural and commercial use.
• IHO (Industrial Heating Oil): a gas-oil-equivalent fuel for commercial boilers, dryers, furnaces and industrial heaters. It is not subject to the rebated-fuel restrictions that apply to agricultural gas oil for use in machinery, making it a compliant option for commercial heating since April 2022.
• Fuel additives: the company also sells additives as a complement to its supplies.

Domestic service: heating for off-gas homes

For households not connected to the mains gas network, Compass Energy supplies kerosene, Heating Oil Plus and renewable heating HVO. The minimum order is 500 litres and standard delivery is within 5 to 7 working days, with emergency delivery options. The company also offers the Tank Mate tank monitoring system and a Monthly Savings Plan that allows the annual cost of heating to be spread over fixed monthly payments. It also has an emergency top-up service.

Agricultural and industrial service

In the agricultural sector, the company supplies agricultural gas oil to farms that use it in tractors, combines, grain dryers and irrigation pumps. For the construction and industrial sector, it supplies DERV, HVO and IHO for commercial vehicles, construction machinery, commercial boilers, dryers, furnaces and industrial heaters. Approved commercial customers can open a credit account with consolidated monthly billing, multi-site delivery under a single account and scheduled delivery programmes for regular, predictable consumption.

Depot network and delivery areas

Compass Energy operates from depots in Malvern and Northampton and distributes across several regions: Bristol, South Wales, the South East of England, the Three Counties (Worcestershire, Herefordshire and Gloucestershire), the Midlands, Northamptonshire and Lincolnshire. The company states that specific coverage for each location should be confirmed with the team. The head office of Compass Energy Limited is in Royal Wootton Bassett, Wiltshire.

Monitoring, financing and documentation

The Tank Mate system is a remote fuel-level monitoring device that the company installs in the customer's tank. It records the level in real time and alerts the user and their account manager when fuel is low, allowing a delivery to be scheduled before it runs out. It is available for domestic, agricultural and industrial tanks. The Monthly Savings Plan allows domestic customers to spread the annual cost of fuel over fixed monthly payments. The company also offers documentation to support audits, grant applications and sustainability or ESG reporting, and states that it complies with current UK standards, HMRC rebated-fuel rules for agricultural gas oil and RTFO requirements for HVO.

Reviews and accreditations

Compass Energy has a rating of 4.5 out of 5 on Trustpilot, with more than 500 reviews, and presents itself as Safe Contractor accredited. The company states that its reviews reflect real customer experience, with same-day emergency response, competitive prices and teams that deliver what they promise.

Depots and locations

Malvern Depot: Phone: 01432 381907

Raglan Depot: Phone: 01291 324017

Grays Depot: Phone: 01787 320455

Northampton Depot: Phone: 01604 345526

Immingham Depot: Phone: 01507 307826