WOW Telecom

WOW Telecom: business telecommunications across the UK

WOW Telecom is a telecommunications company based in Romsey, Hampshire, serving small and medium-sized businesses throughout the UK. Its offering focuses on business phone systems, broadband and internet solutions, mobile communications, and cloud communications, with particular emphasis on VoIP technology. The company states it has over one hundred years of combined experience in the telecommunications sector.

Business communication services

WOW Telecom's catalogue is organised into three main areas:

• Business phone systems, including VoIP systems and cloud communications.
• Broadband and internet solutions for businesses.
• Mobile communications.

The company also offers customers a Fibre Checker tool to assess available connectivity. Its approach combines understanding each business's specific needs with proposing the most suitable solution, according to the company itself.

Sectors it serves

WOW Telecom directs its solutions at various sectors. For telecommunications providers, it offers support with infrastructure and network solutions. In healthcare, it proposes communication and messaging systems that aim to streamline communication between patients and professionals, improve patient engagement, and optimise operational efficiency. For the financial sector, it offers secure communications and broadband and cloud solutions that facilitate real-time data exchange and access to online trading platforms, payment gateways, and fraud detection systems. In retail, it provides unified, scalable communication systems, such as VoIP and broadband, to support customer service and e-commerce platforms.

Innovation and technology providers

The company states it is committed to continuous innovation and works closely with leading technology providers so that its customers have access to up-to-date, effective technology. This approach is set within a constantly evolving sector, according to the company itself.

Customer experience

WOW Telecom displays testimonials on its website from customers in various sectors, such as Unicorn IB Ltd, Bale Joinery, SAIF Insure, and Woolmer Classic Engineering Ltd. These highlight the simplicity of the sign-up process, clear communication during installation, ongoing support, and business continuity during system changes. One testimonial mentions the installation of Starlink as a connectivity solution.

News and information resources

The company publishes informative content in its news section. Topics covered include the UK's traditional phone network switch-off (Big BT Switch Off), choosing the most suitable internet connection for each business, and the advantages of cloud communication systems.

Location and contact

Alexandra House, Winchester Hill Business Park, Romsey, Hampshire SO51 7ND · Phone: 0333 360 6000