Proseptic

Proseptic: septic tank and treatment plant specialists in the south of England

Proseptic presents itself as a professional and reliable company dedicated to sewage treatment, operating in the south of England. Its offering covers septic tank replacement, sewage treatment plant installation and soakaway installation, for both domestic and commercial customers. The company states that it serves domestic customers and that its commercial customer service is coming soon.

With over 25 years of experience in the sewage treatment sector and a combined management experience of 60 years, Proseptic describes itself as a provider focused on delivering drainage solutions and installing quality products and components. The company states that most of its enquiries come through word-of-mouth recommendations and customer referrals, and that it has a track record of five-star reviews on Trustpilot.

Drainage and treatment services

Proseptic's service catalogue includes a wide range of technical interventions:

• Septic tank replacement, with advice and installation.
• Sewage treatment plant installation, including small plants.
• Soakaway installation.
• Repair and replacement of cracked or blocked pipes.
• Pipe lining, with over 30 years of experience according to the company.
• High pressure water jetting to clear local sewer systems or household drainage systems.
• Drain maintenance and servicing.
• Retro fit septic tank installation.
• Cesspit management.
• Commercial sewage treatment.

Surveys and inspections

The company carries out surveys and inspections to assess the condition of treatment systems. Its diagnostic services include:

• CCTV drain surveys to diagnose and repair drainage problems, even in hard-to-reach areas.
• Home buyer's drainage surveys.
• Septic tank evaluations.
• Septic tank inspections.
• Septic tank insurance surveys.
• General septic tank surveys.

Proseptic records its CCTV investigations to make it easier to understand the problems and solutions, and offers liaison services with companies and authorities when expert terminology or complex questions arise. The CCTV footage can also be used when liaising with insurance companies, local authorities and estate agents or vendors.

Equipment and products

The company has specialist drainage technology, such as CCTV cameras and resin lining equipment, which allow it to survey the entire sewage system and offer cost-effective repair and replacement solutions. Proseptic works with manufacturers to supply and install septic tanks and sewage treatment systems. The brands it uses include Clearwater, Kingspan Klargester, Marsh Industries, Rewatec, Tricel and WPL.

Working process and guarantee

The process described by the company has three steps: first, the customer books an engineer visit at a time that suits them; then Proseptic sends a document covering every aspect of the works and all-encompassing costs; finally, the work is carried out to a professional, reliable standard, with a two-year guarantee on ground works. The company offers free quotes with no hidden costs and an emergency callout service.

Coverage areas

Proseptic serves the south of England. The areas listed by the company include Berkshire, Buckinghamshire, Dorset, Hampshire, Kent, Oxfordshire, Surrey, Sussex and Wiltshire.

Useful information and regulations

Proseptic's website brings together documentation on regulations and issues related to sewage treatment. The topics covered include the General Binding Rules, the 2020 septic tank regulations, sewage treatment plant regulations, soakaway regulations, septic tank problems and solutions, drainage problems, the septic tank system glossary, buildings insurance and drainage replacement, and selling a property with a septic tank.