County Repairs

County Repairs: heating installation and maintenance in the United Kingdom

County Repairs presents itself as a specialist in heating installation and maintenance, with an offering that ranges from boilers to household appliances. The company serves both residential and commercial contracts and combines installation, repair and ongoing servicing work.

Installation and maintenance services

The company's catalogue includes boiler installation, radiator replacement or upgrading, and complete heating system renewal. Added to this are radiator flushing services, appliance repair and minor handyman work. The firm offers custom fixed-price quotes, accepts one-off payments and credit cards, and notes the possibility of same-day installation.

In the maintenance section, County Repairs offers annual service agreements with a system health check upon joining. The company states that most installations include a free system flush and that, after installation, a thorough check is carried out to verify the safe and efficient operation of the equipment.

Customer profile and contracting model

The activity is aimed at homes and businesses. Customers can choose monthly payments for scheduled maintenance work or pay-as-you-go. The company states that it does not apply unjustified rate increases at renewal and that it maintains a policy of fair pricing.

Customer service and support

County Repairs has a support team available by phone and email during working hours, from 9:00 to 17:00. The company highlights the experience of its engineers and the availability of technical assistance within that schedule. It also maintains a help centre with frequently asked questions about repair requests, changes of address, or modifying and cancelling appointments.

Background and structure

The firm describes its origins in years of work in subcontracting, maintenance and commercial and residential heating projects. It has its own staff and external subcontractors, and states that it selects those who share its quality approach. The company operates from a registered address in Chadwell Heath, Essex, and a trading address in Romford.

Seasonal offer

The site showed a winter promotion consisting of a boiler service for £29, subject to limited availability.

Location and contact

Office 7544, 321-323 High Road, Chadwell Heath, Essex RM6 6AX, UK