Lindt & Sprüngli (UK) Ltd.

Lindt & Sprüngli (UK) Ltd., the British subsidiary of the Swiss chocolate manufacturer

Lindt & Sprüngli (UK) Ltd. is the United Kingdom subsidiary of the Swiss group Chocoladefabriken Lindt & Sprüngli AG. It operates an online store at lindt.co.uk, through which it sells the Lindt brand's range of chocolates, including LINDOR truffles, EXCELLENCE bars, Gold bars, seasonal products and gift items. The company presents itself as a pioneer in chocolate and groups its offering under the umbrella of the parent group, which also includes brands such as Ghirardelli and Russell Stover.

Product catalogue

The British store's catalogue covers several product families:

• Chocolate bars, with varieties such as milk, dark, white, fruit, caramel, pistachio and nut.
• LINDOR truffles, including seasonal editions and flavours such as Cinnamon Roll, Shortbread, Pistachio and Strawberries & Cream.
• EXCELLENCE bars, with the option of customisation by selecting flavours.
• Boxes of chocolates and Pick & Mix selections, in formats ranging from 500 g to 2 kg.
• Gift baskets and hampers, such as the After Dinner Treats Hamper or the LINDOR Collection Hamper.
• Advent calendars, including the Chocolate Factory, the 3D TEDDY and the LINDOR Silver.
• Seasonal products for Christmas, Easter, Father's Day, Eid and Diwali.
• Baking and cooking items, such as Dubai Chocolate Spread.

The store also offers filters by diet (vegan, gluten free) and by occasion (birthday, wedding, anniversary, engagement, thank you), as well as gift options for her, for him, for teachers and for businesses.

Corporate gifts and personalisation

Lindt & Sprüngli (UK) Ltd. has a specific corporate gifting line that includes custom sleeves and discounts for businesses. The company notes that every business is unique and that its offering aims to adapt to each client's needs to showcase their brand. In addition, the store allows customers to create personalised chocolate boxes with more than 30 flavours available, as well as bespoke EXCELLENCE bar selections.

MyLindt Rewards loyalty programme

The company runs the MyLindt Rewards loyalty programme, which offers exclusive offers, competitions and regular promotions to its members. Members Month is held during August, with a new offer every week. The programme also includes exclusive rewards and access to discounted products.

Shipping and online store services

Lindt's UK online store offers free standard delivery on orders over £50 and warns of possible delivery delays during periods of warm weather. The company also sells its products through a network of physical stores, whose locations can be found in the store locator on the site. Available services include subscriptions, chocolate and coffee pairing advice, and a blog section with recipes and gift guides.

Commitment to sustainability and cocoa sourcing

The company promotes the Lindt & Sprüngli Farming Program, focused on cocoa sourcing, and details on its website aspects such as cocoa selection, the ingredients used, the roasting and grinding process, and conching, presented as a Lindt invention. The company also highlights its Master Chocolatiers and its tasting method based on the five senses, as well as the history of iconic products such as LINDOR, EXCELLENCE and the GOLD BUNNY.

International presence and corporate information

Lindt & Sprüngli (UK) Ltd. is part of a group with a presence in multiple countries, including Australia, Brazil, Canada, China, Czechia, Denmark, Germany, Spain, France, Italy, Japan, Hungary, Mexico, the Netherlands, Norway, Austria, Poland, Switzerland, Slovakia, South Africa, Finland, Sweden, the United Kingdom and the United States. The British company is headquartered at 75 George Street, Richmond, United Kingdom, TW9 1HE. The parent company, Chocoladefabriken Lindt & Sprüngli AG, is listed as the owner of the site's rights.

Location and contact

75 George Street, Richmond, United Kingdom, TW9 1HE · Phone: +44 20 8602 4100