Sunshine Mobile

Sunshine Mobile: mobile phone service without credit checks in the United Kingdom

Sunshine Mobile Ltd is a British company incorporated in England and Wales with number 11681600, with registered office at Retford Enterprise, Randall Way, Retford, DN22 7GR. It operates as its own mobile network and presents itself as an alternative to traditional operators for people who do not pass the usual credit checks. Its proposition is built around phone contracts with a handset included on a loan basis at no additional cost, subject to customer qualification.

Phone contracts without credit checks

The main service consists of mobile phone plans that, according to the company, accept all types of credit profiles. The sign-up process is described in three steps: the customer joins the network and chooses a phone, uses a smartphone with an unlimited data SIM for a few weeks while the company gets to know the customer, and can then change handset. The firm states that activation can be completed in about two minutes.

The subscription contract has a minimum term of 36 months. The handset and SIM card are provided as loaned equipment, at no cost, and remain the property of Sunshine Mobile Ltd, so they must be returned at the end of the agreement. The customer has a legal right to cancel within 14 calendar days of entering into the contract; if they expressly request that the service starts within that period, they must pay for usage incurred up to cancellation. The company reserves the right to change subscription charges annually.

Data, calls and SMS plans

The offer includes unlimited calls and text messages together with a monthly data plan chosen by the customer during the order process. The catalogue shows plans of 24 GB and 50 GB of data, among others. The company markets these packages under the name Airtime Plans.

Handset catalogue

The site presents a selection of Apple and Samsung phones, including models such as iPhone 16, iPhone 15, iPhone 14 Pro, iPhone 12, iPhone X, iPhone XS, iPhone XR, iPhone 8, iPhone 7 Plus, Galaxy S23, Galaxy Z Flip 4, Galaxy A71, Galaxy S10e, Galaxy S10, Galaxy S10 Plus, Galaxy S10 Ceramic and Galaxy S7 Edge. It also includes tablets such as the 12.9-inch iPad Pro, the 10.5-inch iPad Pro, the iPad Mini 4 and the Galaxy Tab S3. Some handsets are advertised as free within certain 50 GB plans, while others are offered with 24 GB plans. The company states that the handset is loaned at no additional cost as part of the tariff plan, subject to qualification.

Flexible payments and customer control

Sunshine Mobile highlights a flexible payment scheme that allows the customer to set the contract start date and change the date of future payments. The company also mentions the possibility of changing handset every year with no waits and no credit checks, subject to the terms of the contract. Among the advantages it lists are 99% coverage of the UK and a price freeze policy.

Requirements and conditions of contract

To sign up you must be over 18 and reside in the United Kingdom. The subscription includes a non-refundable application fee of £9.99, which is charged to the account on the first billing or as a separate payment before the chosen start date. Breach of the agreement entitles the company to suspend the service and the loaned equipment, and may require the customer to pay the amounts that would have been received if the contract had continued for the minimum period of 36 months, together with other costs and expenses.

Additional services and customer care

The company offers the possibility of taking out unlimited home broadband, with no download limits or usage restrictions. It has a customer care team in the United Kingdom and a data protection officer. The site also includes user reviews highlighting the ease of the process and access to the service when other operators had refused them a contract.

Location and contact

Sunshine Mobile Ltd, Retford Enterprise, Randall Way, Retford, DN22 7GR