Platinum Renewables

Platinum Renewables, renewable energy installer in the UK

Platinum Renewables is a British company founded in 2015 that presents itself as one of the UK's leading renewable energy installers. Its activity is aimed at both private homes and businesses and commercial buildings, with the stated goal of enabling customers to take control of their energy consumption, reduce their spending and lower their emissions. The company operates from Montagu House, on London Road (Retford, Nottinghamshire) and has more than twenty professionals on its staff.

Installation and maintenance services

The service catalogue covers several energy technologies, with installation and, in several cases, subsequent maintenance:

• Air conditioning and ventilation, for domestic and commercial environments.
• Underfloor heating, in residential and commercial properties.
• Air source and ground source heat pumps, with installation and maintenance service.
• Solar PV panels and battery storage, with different options depending on the type of property.
• Gas boiler installation.
• Energy efficient lighting and advice to improve the energy efficiency of the property.
• Smart heating controls.
• Servicing and maintenance of energy technologies.
• Installation of electric vehicle charging points, with guidance on their use.

Accreditations and partnerships

The company states it holds industry accreditations such as Napit, Gas Safe, MCS, RECC, TrustMark and SMAS Worksafe. It has been registered with TrustMark since 2023 for the trades of air source heat pump installation, battery storage, electrician and solar panel installer. Its commercial collaborations include Costa Coffee and the NHS, as well as schools, leisure centres and other facilities. The company is registered in England and Wales with number 09427063 and its VAT number is 203435714.

Documented solar PV projects

The website includes several solar installation case studies with technical and performance data:

• Stevenage: 35 kWp system with 77 AIKO 455 W panels and Clenergy supports for standing seam; a 30 kW SOLIS string inverter. Estimated annual production of 29,736 kWh and savings of 8 tonnes of CO2 per year. The project was carried out on a new build with a tight schedule between roof completion and opening.
• Peterborough: 53 kWp system with 100 Longi 530 W panels with black frame and Clenergy trapezoidal supports; two FOX ESS 25 kW hybrid inverters with 10 kW of storage per inverter. Estimated annual production of 48,018 kWh and 12 tonnes of CO2 per year. The installation was carried out on a factory extension with limited ground-level space.
• Manchester (school): 65.205 kWp system with 161 420 W panels on a flat felt roof with timber substructure and Vandervalk support system; two 30 kW Solis string inverters. Estimated annual production of 56,962 kWh and 17,778 kg of CO2 per year. The school remained open during the works and the main electrical connection was made outside school hours.
• Peterborough (leisure centre): 159.18 kWp system split over two roofs: one of metal sheeting over the swimming pool with 208 420 W panels and two 36 kW Solis inverters, and another flat felt roof over the gym with 171 420 W panels and two 30 kW Solis inverters, all with Vandervalk support. Estimated annual production of 136,023 kWh and 37,672 kg of CO2 per year. The grid connection was made outside the centre's opening hours.

The website also mentions other projects: Costa Eco Pod, TENTE Castors (Peterborough), Stalyhill Junior School (Manchester) and Medlock Leisure Centre (Manchester).

Customer experience with heat pumps and solar

The published testimonials describe replacements of oil boilers with air source heat pumps, with results such as a home that needed less additional heating over two winters or a user who claims to consume a third of the energy of the previous year. Several customers mention the management of the energy performance certificate (EPC) required to access grants, the replacement of some radiators and the explanation of how the system works after installation. In the case of solar energy, one customer highlights the punctuality of the installers, the cleanliness of the work and the removal of waste.

Contact and dispute resolution

The company handles enquiries by telephone and email, and has a contact form on its website. For dispute resolution it uses the Dispute Resolution Ombudsman as an alternative provider.

Montagu House, London Road, Retford, Nottinghamshire, DN22 7JJ