Balens

Balens, insurance broker for health and wellbeing professionals

Balens is a UK-based insurance broker focused on the health, wellbeing, beauty and fitness sector. Founded in 1950, it is part of the PIB Group and presents itself as one of the largest brokers of its kind in the UK, the Republic of Ireland and the Netherlands. The company states that both clients and insurers recognise its integrity and competence.

Cover for individual professionals

The company offers policies designed for professionals in the sector, including complementary and alternative therapists, health and wellbeing professionals, personal trainers, yoga instructors, hair and beauty professionals, first aid trainers, chiropractors, osteopaths, occupational therapists and case managers, counsellors and psychotherapists, and physiotherapists. It also covers events and retreats.

The website indicates that professional liability cover can reach up to £6 million, as can public liability and products cover. The company states that its in-house designed professional liability policy is unique to Balens and one of the widest of its kind. It also notes that it provides cover for over 3,500 therapies.

Solutions for businesses and organisations

For multi-therapy clinics, salons, studios, training schools, manufacturers, distributors and suppliers, Balens offers a flexible business protection policy. This includes public liability from £2 million, employers liability up to £10 million, business interruption, contents and equipment cover, and personal accident, among other covers. It also provides cyber liability and crime, and policies for charities and not-for-profit organisations, as well as directors, officers and trustees liability.

The company works with associations and membership organisations to create bespoke insurance schemes, with the aim of helping to retain members. Additional services include support for events and retreats.

Personal insurance and complementary services

Balens also offers personal insurance, such as personal accident and sickness, home insurance (buildings and contents) and independent financial advice through a partner organisation. The company publishes educational resources, articles and a technical glossary, and offers guides on topics such as the difference between professional liability and public liability, underinsurance, complaints handling, consent and record keeping.

Structure and international presence

Balens Limited is registered in England and Wales with company number 04931050, and its registered office is at Rossington's Business Park, West Carr Road, Retford, Nottinghamshire, United Kingdom, DN22 7SW. The entity is authorised and regulated by the UK Financial Conduct Authority with registration number FRN 305787. Its sister company, Balens (Europe) B.V., may offer insurance options for residents in certain states of the European Economic Area.

History and team

Founded in 1950, the company has an established track record in the insurance sector. Its team serves individual clients, businesses and associations, and the company maintains a claims management service with emergency assistance. The website includes client testimonials and reviews highlighting the service received.

Location and contact

Rossington's Business Park, West Carr Road, Retford, Nottinghamshire, United Kingdom, DN22 7SW