Hoxton Macs

Hoxton Macs, British retailer of refurbished Apple equipment

Hoxton Macs presents itself as one of the largest sources of refurbished Apple equipment in the UK and focuses its activity on buying, refurbishing and reselling second-hand Apple devices. Its catalogue covers computers and mobile devices from the brand, organised by product families and processor generations.

Catalogue by product family

The range is organised around several product lines, each with its size and chip variants:

• MacBook Pro in 13, 14 and 16-inch versions, with M1 to M5 chips.
• MacBook Air in 13 and 15-inch, also from M1 to M5, plus a model called MacBook Neo.
• iMac 24-inch in M1, M3 and M4 versions.
• Mac mini in M1, M2 and M4 versions.
• Mac Studio in M1 and M2 versions, along with the Studio Display line.
• iPad, iPad mini, iPad Air and iPad Pro in various sizes and generations.
• iPhone, added to the catalogue with models from iPhone 15 to iPhone 17 Pro, including iPhone Air and iPhone 16e.

Refurbishment process and quality control

The company describes its own process for checking and preparing used devices before sale, summarised in the stages of testing, refreshing and approval. It states that all devices are fully functional and that batteries have fewer than 500 charge cycles, with a full charge capacity of 80% or higher.

Cosmetic grading system

Products are grouped into four grades according to their exterior condition, applied to MacBook, iMac, Mac mini, Mac Studio and iPad:

• Excellent: the highest quality available, with very slight signs of use, such as light surface wear on the bottom edges; screen in very good condition.
• Good: a balance between price and condition, with minor cosmetic imperfections, such as scratches, scuffs or small dents on the casing and possible fine marks on the screen.
• Fair: the most economical option, with visible signs of use such as scratches, scuffs or dents that do not affect operation, and a screen with wear or some visual imperfection.

Warranty, delivery and finance

Every Mac sold includes a one-year hardware warranty with return to base, under which faulty products are repaired or replaced with others of equal or higher specification. Delivery is free in the UK and the website announces next-day delivery. The store also offers finance options through Klarna, with Hoxton Macs acting as a credit broker and not as a lender.

Business and education customers

The company notes that around half of its orders come from SMEs and the education sector. It offers a specific route for this audience to save costs, reduce their carbon footprint and manage surplus Mac equipment that customers wish to hand in.

Refurbishment and reduction of electronic waste

Hoxton Macs links its activity to the circular economy: it selects used Apple devices, refurbishes them and reintroduces them to the market, which extends the useful life of each product and reduces the electronic waste associated with technology consumption.

Company and registration details

The company operates as Hoxton Macs Ltd, with company registration number 08820355 and VAT number GB178628755. It is also registered as a producer of waste electrical and electronic equipment under number WEE/MM2354AA.

Location and contact

Phone: 0208 819 3244 · Email: info@hoxtonmacs.co.uk