The Cornish Pasty Store

The Cornish Pasty Store: frozen Cornish pasties delivered to your door

The Cornish Pasty Store is an online shop specialising in bringing together in a single point of sale the pasties of some of the most renowned bakeries in Cornwall. The catalogue is organised around categories such as best sellers, steak pasties, gluten-free pasties and gift hampers. The products are made and shipped frozen from the heart of Cornwall so that customers can bake them at home and get a result similar to a freshly made bakery pasty.

Partner bakeries

The shop works with a selection of regional bakeries, presented as producing partners:

• St. Agnes Bakery: one of Cornwall's most iconic brands, active in the region since 1978.
• Prima Bakeries: a family-owned business with local management in Cornwall.
• The Cornish Oven: has been making pasties for the Cornish community since the 1960s.
• Berrymans Pasties: has been producing Portreath's hand-crimped Cornish pasty since 1988.
• Portreath Bakery: gluten-free products are its speciality.
• Made Marion and Rowes Pasties: complete the range of producers.

The site includes a map of Cornwall that allows you to locate producers by region.

Logistics and deliveries

The shop is owned and run by The Dash Group, a group that has served the Cornish community since 1925 and whose origins lie in the distribution of morning newspapers to shops in the region. From that activity, the group has specialised in logistics and distributes food products throughout the UK and beyond. According to the company, this experience ensures that the pasties are properly packaged and arrive in good condition on the date selected by the customer.

The site advertises free delivery on orders over £50, the option to choose the delivery date, Saturday delivery and next-day delivery for orders placed before 16:00. The shop indicated that Father's Day delivery was sold out and that the next available date was Tuesday 18 June.

E-commerce and customer service

In addition to logistics, The Dash Group brings experience in the fast-moving consumer goods sector, applied to the online shop's processes. The company states that if any order does not meet the customer's expectations, they can let them know so it can be put right. The site also offers a live chat service and an FAQ section with information on deliveries, returns and corporate purchases.

PGI certification and relationship with Trading Standards

The shop works continuously with Cornwall Trading Standards to maintain and display the Protected Geographical Indication (PGI) of the Cornish pasty. The stated aim is to guarantee the accuracy and clarity of the information on the site. The website devotes a specific section to explaining what PGI certification consists of and another to identifying the members of the Cornish Pasty Association (CPA).

Promotions and newsletter

The site offers 15% off the first order to those who subscribe to the newsletter, using the code SIGNUP15, and notes that this promotion cannot be combined with other offers. Subscription gives access to future discounts and news. The shop also runs a pasty competition.

Location and contact

Barncoose Industrial Estate, Redruth, Cornwall TR15 3RQ · Phone: 01209 703820 · Email: help@thecornishpastystore.co.uk