Humphries Shoes

Humphries Shoes, family shoe shop in Redditch since 1862

Humphries Shoes is an independent shoe shop established in Redditch in 1862 by Walter Humphries. The business is still owned and run by the Humphries family. Its activity focuses on the sale of quality footwear, with a wide selection of shoes, boots and sandals from leading brands, together with accessories. The company presents itself as an independent retailer that takes care of customer service both in-store and through its online channel.

Footwear and accessories catalogue

The offering is organised into sections for men, women, boys and girls, with specific categories such as formal, casual, outdoor, sandals, slippers and wellington boots. It also includes an accessories section with bags, wallets, hats, scarves, socks, drinkware, gloves and pet accessories, among others. The shop sells gift cards.

Among the brands available are Clarks, Merrell, Rieker, Gabor, Ecco, Timberland, Tamaris, Loake, Anatomic & Co, Barker, Skechers, FitFlop, Van Dal, Start-Rite, Lelli Kelly, Geox, Barbour, Birkenstock, Crocs, Josef Seibel, Pikolinos, Vans and many others. The selection includes British-made, welted formal styles from men's brands such as Loake and Barker; traditional everyday styles from Clarks, Rieker and Ecco; contemporary comfort from Skechers, Timberland and FitFlop; classic women's styling from Gabor and VanDal; and children's options from Clarks, Start-Rite, LelliKelly and Geox, among others.

Stores and online presence

The company has three physical locations: a flagship store in the Kingfisher Centre in Redditch, another in Alcester and a third in Stow-on-the-Wold. It also has an online shop with a collection service at all three locations. The company presents itself as a business with more than 150 years of activity and offers customer service both in-store and online.

Customer service and services

The company highlights its customer service, summed up in the motto "With service like it used to be". It offers appointments for children's shoe fitting, a size guide, delivery and returns, and a newsletter to keep up to date with offers and news. The website includes FAQs, testimonials and a history section.

Locations and stores

Redditch store: Phone: 01527 62416

Alcester store: Phone: 01789 764986

Stow-on-the-Wold store: Phone: 01451 832244