iRepair Mobiles

iRepair Mobiles: device repair and technology sales in the UK

iRepair Mobiles is a British chain specialising in the repair of mobile phones, tablets and laptops, complementing its technical services with the purchase of used devices and the sale of refurbished equipment and accessories. The company operates a network of stores across England and presents its offering as a comprehensive service to extend the lifespan of devices and make technology more affordable.

Repair services

The iRepair Mobiles workshop handles faults in mobile phones, tablets and laptops. The company states it uses high-quality and genuine parts, offers same-day repairs and backs its work with a six-month guarantee. It also applies a 'no fix, no fee' policy, meaning customers do not pay if the device cannot be repaired.

The company promotes regular discounts on its services: at the time of analysis, it was advertising 20% off all mobile repairs and a spring promotion with 20% off screen replacements plus a free screen protector. These offers are presented as part of its promotional catalogue and may vary.

Buying used devices

In addition to repairs, iRepair Mobiles buys used devices and offers cash payment for them. The company describes this service as a way to get instant cash for old phones, integrating resale into its business model.

Selling mobiles, tablets and laptops

The online store and physical locations sell mobile phones, iPads and tablets, laptops, headphones, gaming devices and smartwatches. The catalogue includes both new and used and refurbished devices from brands such as Apple, Samsung, Google Pixel, Dell, HP, Lenovo and Asus. Featured products include iPhone models (from the 11 Pro Max to the 16 Pro Max), Samsung Galaxy (S and A series) and Apple Watch, with purchase options and prices that vary according to condition and configuration.

The laptop range is organised by brand and type of use: gaming, business and student. Accessories such as cases and covers, screen protectors, chargers and cables, headphones, power banks, car mounts, travel adapters and wireless charging accessories are also sold.

Store network

iRepair Mobiles has a physical presence in several UK cities. The stores identified in the material analysed are located in Norwich, Basingstoke, Southend, Eastbourne, Reading, Solihull, Ipswich and Newcastle upon Tyne. This distribution allows it to offer technical service and direct sales in different regions of the country.

Service approach

The company highlights the speed of response, technical precision and the experience of its technicians as the cornerstones of its activity. According to its own presentation, the aim is to restore device functionality with attention to detail and without compromising quality, offering alternatives for both repair and replacement through refurbished equipment.

Locations and stores

Norwich store: 25 Gentleman's Walk, Norwich NR2 1NA

Basingstoke store: 14 Old Basing Mall, Basingstoke RG21 7AW

Southend store: 150 High St, Southend SS1 1JX

Eastbourne store: 71-73 Terminus Rd, Eastbourne BN21 3NJ

Reading store: 49 Broad St, Reading RG1 2AA

Solihull store: 61 High St, Solihull B91 3SW

Ipswich store: 26 Tavern St, Ipswich IP1 3AS

Newcastle store: 1A Northumberland St, Newcastle upon Tyne NE1 7DA