Charms And Jewels

Pre-owned antique and vintage gold jewellery in the UK

Charms And Jewels is a UK-based online store dedicated to selling pre-owned, antique and vintage gold jewellery. Its catalogue is organised around pieces with history and meaning, from charms and pendants to chains, rings, earrings and silver accessories. The company operates primarily through its website, with international shipping and next-day delivery within the UK.

A catalogue focused on charms, pendants and pieces with history

Charms And Jewels' offering spans several categories of pre-owned jewellery. Featured collections include antique and vintage gold charms for bracelets and necklaces, gold pendants, antique and vintage rings, gold chains and necklaces, bracelets, earrings and accessories. It also includes more specific pieces from traditional jewellery collecting, such as Albert chains for pocket watches, padlock clasps, dog clips and T-bars for Albert chains and necklaces. The store also has a section for pre-owned silver jewellery and sections for new arrivals and sale.

The catalogue is presented with a thematic approach: charms are described as pieces with hundreds of themes, meanings and sentimental value, while other categories are aimed at those looking for jewellery with character to wear every day or collect. The website also organises part of the selection by recipient, with sections for her, for him, and for wedding and engagement.

Authenticity and verification of pieces

The company states that each gold piece is hallmarked or tested using X-ray fluorescence (XRF), a method explained on a dedicated page of the website. This check is presented as a guarantee of purity and authenticity for the pre-owned jewellery. Verification applies both to gold and to the pieces offered in the catalogue, and the company expressly mentions it in the description of its charm collections and in its services section.

Shipping, delivery times and returns

Charms And Jewels ships worldwide. For orders within the UK, the company indicates next-day delivery and a usual timeframe of one to three business days; for international orders, the estimated timeframe is seven to fourteen business days depending on the destination. Shipping is free on orders over £100. Once the order has been dispatched, the customer receives a tracking number and a link to check the shipment status by email.

The returns policy sets a period of fourteen days from receipt of the item to request a full refund. Pieces must be returned in the same condition as received and, where applicable, unworn or unused, with tags, and in original packaging. Return shipping costs are borne by the customer when the return is due to a change of mind or the item not meeting expectations; if the piece is defective, damaged or not as described, the company covers those costs.

Payments and customer service

The store accepts major credit cards, PayPal and bank transfers. The website also shows other common e-commerce payment methods, such as Apple Pay, Google Pay, Shop Pay, Klarna, iDEAL, Bancontact, Maestro, UnionPay, American Express, Discover, Diners Club and Wero. The company offers customer service by email and phone, and presents itself as friendly and quick to respond.

Store languages and currencies

The website is available in English and Japanese, and allows you to select country or region and currency for a wide list of markets, including the United Kingdom, United States, Canada, Australia, New Zealand, Japan, South Korea, Hong Kong, Israel, United Arab Emirates and numerous European countries. The main currency is the pound sterling, with conversion to Australian, Canadian, New Zealand and US dollars, euros, Swiss francs, Danish, Swedish and Norwegian kroner, Polish zlotys, Hungarian forints, Romanian lei, Czech korunas, Hong Kong and Singapore dollars, Japanese yen, South Korean won, Malaysian ringgits, Israeli shekels and UAE dirhams.

Location and contact

Phone: +44 7427431478 · Email: contact@charmsandjewels.co.uk