CRG Direct

CRG Direct: solar and renewable installations in Hampshire

CRG Direct is a British renewable energy installation company with MCS certification and NICEIC approval, active since 2017 and operating from Port Solent (Portsmouth). It presents itself as a specialist in the South and South East of England for solar panels, battery storage, heat pumps and electric vehicle chargers, with a declared portfolio of more than 3,000 solar installations and 98% customer satisfaction.

Renewable solutions for residential, commercial and social housing

The company covers a broad catalogue of systems aimed at reducing energy consumption and bills. Its services include solar panel installation, battery storage, air source heat pumps (ASHP), hybrid heat pumps, loft insulation, heating upgrades, mechanical ventilation with heat recovery (MVHR) systems, energy surveys and audits, heating system design, air conditioning, insulation, and maintenance and aftercare.

The commercial approach targets three segments: residential, commercial and social housing. The company states it has the capacity to carry out more than 50 solar installations per week and 10 air source heat pumps nationally.

Storage, air source heat pumps and ventilation

In the battery section, CRG Direct offers SunSynk battery and inverter packages from £4,550 including installation. These systems allow solar energy to be stored or off-peak rates to be used, and work both with and without solar panels.

For heating and hot water, the company installs air source heat pumps and notes that public grants are available for qualifying properties and for social housing projects. It also offers mechanical ventilation with heat recovery (MVHR) systems to improve indoor air quality while maintaining energy efficiency.

Energy surveys and system design

CRG Direct carries out energy assessments and retrofit audits to identify the most suitable renewable solution for each property. Based on that analysis, it provides heating system design and planning services, with full technical specifications and project management for complex installations. The company states that all audits include an energy survey, MCS certification, a 25-year warranty and high-end equipment.

Recent projects in the South of England

The website lists installations carried out in various locations across the region. These include an 8 kW residential system with 20 black panels in Portsmouth (November 2024), a 5.12 kWh SunSynk battery with a 3.6 kW inverter installed in a garage in Southampton (October 2024), a 4 kW solar system on a brick semi-detached house in Fareham (September 2024), a 6 kW installation on the roof of a holiday park home in Gosport (August 2024), a 5.5 kW system on a dormer roof in Winchester (July 2024) and a 7 kW installation on a garage roof in Havant (June 2024).

Certifications, warranties and collaboration with Octopus Energy

The company is certified by the Microgeneration Certification Scheme (MCS), which accredits its installations and eligibility for public grant schemes, and holds NICEIC approval. It offers a 25-year warranty on panels and comprehensive warranty coverage on its installations.

CRG Direct is listed as an Octopus Energy trusted partner: the supplier may recommend its services to homeowners when it cannot carry out the installation directly. The company clarifies that it is not part of Octopus's staff and that it fully assumes the process, from the initial survey to maintenance, including quotation, design, installation and service. Among its declared partners it also mentions E.ON, Agility ECO, Purdy Contractors and Domna.

Coverage area and customer service

Its activity is concentrated in Hampshire and the South East of England, with a presence in Portsmouth, Southampton, Winchester, Basingstoke, Fareham, Gosport, Eastleigh, Havant, Andover, Fleet and Alton. The company handles enquiries by phone and email, with separate channels for new customers, for quotes or installations in progress and for existing customers, and responds within 24 hours.

Location and contact

Office 31, Pure Offices, 1 Portway Ave, Port Solent, Portsmouth PO6 4TY · Phone: +44 330 133 2497 · Email: info@crgdirect.co.uk · Opening hours: Monday to Friday: 9:00 - 17:00. Saturday: closed.