Insurance2go

Insurance2go: insurance for mobile phones and electronic devices in the UK

Insurance2go is a British brand dedicated to the sale of insurance for consumer electronic devices. Its offering covers mobile phones, laptops, tablets, headphones, games consoles, smart watches, smart speakers and digital cameras. Policies are taken out via an instant online quote and cover can be activated from the moment the policy is purchased.

Device protection products

The catalogue is organised by device type and by brand. In mobile telephony it covers the main ranges of iPhone, Samsung Galaxy, Google Pixel, Huawei, Motorola, Nokia, OnePlus, Oppo, Sony Xperia and Xiaomi, and also includes refurbished phones, second-hand phones and SIM-only handsets. For laptops it insures models from MacBook, Samsung, Microsoft, Lenovo, Dell, Chromebook and MSI, among others. For tablets it accepts Lenovo and iPad devices, and in the remaining categories there are headphones such as AirPods, Bose or Beats, Nintendo Switch, PlayStation 5 and Xbox consoles, Apple Watch, Samsung Galaxy Watch and Garmin watches, smart speakers and GoPro, Canon and Nikon digital cameras.

The company sells individual policies and multi-device plans, as well as a specific business option that allows several phones, laptops, desktops and tablets to be insured under a single policy, with two levels of cover and an optional VIP replacement service.

Cover and key conditions

Full cover includes loss, theft and accidental damage, with worldwide protection and unlimited claims. The company states that these elements, which other policies offer as add-ons, form part of its Full cover package. It also reports a 94% claims approval rate for mobile phone insurance in 2024, calculated on authorised claims versus declined claims, excluding pending and abandoned claims. Advertised premiums start at £1.99 per month for mobile phones, £2.99 for gadgets in general and £4.49 for tablets, including taxes.

Comparison with other providers

The site includes a comparison section with other insurers in the UK market, with the stated aim of making it easier for users to choose a policy. It also offers help content on online safety, backups and claims procedures.

Corporate structure and regulation

Insurance2go operates as a trading name of several companies registered in the UK: Loyal Insurance Services Ltd (number 05350177) and Citymain Administrators Ltd (number 03979666) for general business, and Square Pound Ltd (number 07665065) and Burnett & Associates Ltd (number 01472537) for Insurance2go Business. All of them are authorised and regulated by the Financial Conduct Authority with reference numbers FRN 430316, 564471, 306535 and 305511 respectively, and share a registered office in Portsmouth.

Location and contact

C/O SPB UK & Ireland Ltd, 3000 Lakeside, Western Road, Portsmouth, PO6 3EN · Phone: 0333 999 7905 · Email: marketing@insurance2go.co.uk · Hours: Monday to Saturday 09:00 to 17:30