Parking Awareness Services

Parking Awareness Services: ANPR parking enforcement in the United Kingdom

Parking Awareness Services Limited is a British company founded in 2011 that provides car park management and enforcement solutions to landowners and managing agents across the United Kingdom. Its activity focuses on parking enforcement using ANPR (Automatic Number Plate Recognition) cameras and on the comprehensive management of car parks.

Automated enforcement using ANPR

The main service consists of installing ANPR cameras that record vehicle movements and make it possible to issue penalties to those who breach the car park rules. The company offers its clients the option of choosing between a DIY management model or a fully managed service, with flexible monthly contracts tailored to each need.

Client profile

The company works with offices, healthcare facilities, hotels, retail parks, pubs, restaurants, shops and car parks. According to its own presentation, more than 350 businesses and landowners trust its services.

Operational benefits highlighted by the company

• A safer parking environment through continuous monitoring of vehicle activity.
• Time and labour savings thanks to the automation of enforcement and tracking tasks.
• Maximised parking revenue, helping owners monetise their spaces.
• Streamlined space management to improve organisation, capacity and user experience.
• Convenient and secure payment options.
• Fair and consistent enforcement of parking rules.
• Customisable solutions tailored to the characteristics of each site.
• Multi-site management of multiple car parks from a single platform.

Differences it highlights compared with other operators

The company emphasises several aspects that, according to its presentation, set it apart: flexible monthly contracts that adapt to the client's changing needs; the possibility for the owner to retain full control of their car park while the system streamlines operations and enforcement; transparency in communication with access to detailed reports; and the use of artificial intelligence to identify trends and tailor enforcement to each specific site.

Accreditations and insurance cover

Parking Awareness Services is a member of the International Parking Community (IPC) and a subscriber of the Independent Appeals Service (IAS). It holds SafeContractor certification for health and safety, as well as ISO 9001 (quality management) and ISO 14001 (environmental management) certifications. It has public liability insurance of £5,000,000, employer's liability of £10,000,000, drone public liability of £1,000,000 and drone professional indemnity of £50,000.

Managing penalty notices and processes for drivers

The company offers drivers who receive a Parking Charge Notice (PCN) a range of online services: managing their notice, checking payment methods, accessing evidence, an enquiry form, transferring liability, lodging an appeal and submitting a Subject Access Request (SAR). It also publishes informative articles on best practices, news and industry regulations, parking technology and practical tips.

Location and contact

Lytchett House, 13 Freeland Park, Wareham Road, Lytchett Matravers, Poole, Dorset, BH16 6FA