Rescue Rod

Rescue Rod, drainage specialists in Dorset

Rescue Rod is a family-run company established in 1981 that provides drainage and water services in Poole and Wareham, with the capability to operate across Dorset, Hampshire, Wiltshire and Somerset thanks to its mobile working technology. The company handles emergencies 24 hours a day throughout the year and does not charge for call-outs or quotations, according to its own information.

The team consists of trained and insured staff to deal with sewerage and water supply aspects, both in the residential and commercial sectors. The company presents itself as part of an operating group that integrates five specialist departments under one brand and a single contact number.

Drainage and sewerage services

The main activity focuses on solving drainage problems, from unblocking to structural repairs. Among the services offered are:

• Unblocking blocked drains.
• Drain repair.
• Pitch fibre pipe lining and re-rounding.
• Maintenance cleans.
• Main sewer connections.
• CCTV inspections and surveys.
• Septic tank services.

The company also carries out services for new builds, including complete drainage system installations.

Clean water and leak detection

Within the potable water area, Rescue Rod offers a wide range of services covering mains supplies, leak investigation, pipe tracing, burst repairs and water main replacement. They cover both domestic and commercial plumbing. They also carry out plumbing installations and water supplies associated with networks.

Tanker services and liquid waste management

Through RM Liquid Disposal Ltd, the company operates a full range of tanker services for liquid waste. This includes:

• Septic tank emptying.
• Cess pit emptying.
• Sewage treatment plant emptying and servicing.
• Grease trap emptying and servicing.
• Pump station emptying and servicing.
• Interceptor emptying.
• Specialist (non-ADR) liquid waste loads.

The company has highway gully suckers and JetVac high volume or high pressure cleaning equipment.

Pump maintenance and installation

Rescue Rod provides pump maintenance, installation and repair services, both locally and in more distant areas, including London.

Compliance and surveys for buyers and sellers

The company carries out drainage compliance surveys aimed at home buyers, with detailed reports to avoid fines or legal action from local authorities. It also offers surveys for sellers, in order to give buyers confidence and avoid delays in contract exchange.

Other technical solutions

The service catalogue also includes duct moling (a quick and easy solution for laying pipes), supply and installation of grease traps, and septic tank upgrades in accordance with the General Binding Rules.

Business structure and partnerships

Rescue Rod is part of a group that integrates the brands Clanville Draintech, Draintech Tankers, Dorset County Water and RM Liquid Disposal. The company also works in collaboration with Wessex Water and BCP Council on numerous projects.

Customer reviews

The testimonials collected on the site highlight the speed of response, the professionalism of the team and the cleanliness after the work. Several customers mention the resolution of blockages in bathrooms and kitchens, as well as the installation of new drains. Some reviews note that the final cost may exceed the initial quote in cases of adverse weather conditions or greater damage than expected, although they value the communication and the final result positively.