AMS Group (SW) Ltd

AMS Group (SW) Ltd: lift maintenance and fire safety in the South West of England

AMS Group (SW) Ltd is a Plymouth-based engineering company focused on the maintenance, repair and installation of lifts, escalators and stairlifts, as well as fire protection, security, electrical and plumbing systems. The company presents itself as a provider of access and maintenance solutions for residents' communities, care homes, hotels, businesses and sports venues, covering Devon, Cornwall and the South West of England and Wales.

Lift and escalator maintenance and repair

The company maintains and repairs passenger lifts, goods lifts, platform lifts and escalators of any make and model, regardless of who installed them. In addition to planned servicing, it offers telephone support at any hour and states that it resolves 98% of breakdowns on the first visit. It carries out LOLER inspections, mandatory every six months for lifts carrying people, and takes care of documenting them and highlighting the actions needed before they become urgent.

Stairlifts: rental, sales and maintenance

For the domestic setting, AMS Group offers stairlift solutions, including rental of straight models, sale of refurbished equipment and maintenance. The rental is designed for temporary periods, such as recovery after an operation or while deciding whether a permanent one is suitable. According to the website information, renting a straight stairlift costs £349 for installation and £50 per month, excluding VAT, with a minimum of six months. The company states that most of its customers can qualify for VAT exemption on disability grounds and that it informs honestly about whether the requirement is met. Installation is carried out on the stair treads rather than the wall, so no structural work or subsequent repair work is required, and it is usually completed in a couple of hours.

Fire protection and security

The fire and security area covers fire alarms, extinguishers, emergency lighting, intruder alarms and CCTV, with installation, maintenance and certification. The company emphasises that, for building managers, documentation is as important as the equipment itself, and it organises maintenance contracts so that nothing lapses. Each visit leaves the client with the certification needed for their insurer and fire risk assessment.

Electrical and plumbing

The company completes its offering with electrical and plumbing services aimed at essential building services and regulatory compliance.

Coverage and scope of work

Based at Airport Business Centre in Plymouth, the company works mainly within an hour's radius of that location: Plympton, Plymstock, Ivybridge, Saltash, Tavistock, Torpoint, Liskeard, Newton Abbot, Torquay and Exeter, among other locations. Stairlift work is concentrated in Devon and east Cornwall, while maintenance contracts cover both counties more widely. The company also declares activity in the South West of England and Wales.

Track record and customer reviews

The company presents itself as a provider with more than twenty years of experience in the sector and with technical knowledge of the main lift and stairlift systems. The material includes customer reviews that highlight the speed of response, the ability to handle both lift maintenance and the fire alarm system, support through regulatory compliance processes and the service received in stairlift and alarm installations.

Location and contact

Airport Business Centre, Thornbury Road, Estover, Plymouth, PL6 7PP · Phone: 01752 781 681 · Email: sales@amsltd.co.uk · Hours: Office hours: 09:00 to 17:00. Emergencies: 24 hours, 365 days a year.