Chartahouse Conveyancing Services

In a home purchase or sale, much of the work happens between the offer and the handover of keys. Chartahouse handles that legal stage: the Plymouth-based firm of licensed conveyancers manages residential property transactions in England and Wales. It was founded in 1977 by two brothers and, according to its company history, remains family-run.

Its services cover freehold and leasehold sales and purchases, along with remortgages, equity release, transfers of equity, and grants of lease. The terminology can feel opaque to a first-time buyer, so the firm offers an online estimate and a form to begin an instruction. Its focus is property conveyancing rather than real estate brokerage.

The process includes digital case tracking. Chartahouse says it sends updates by email and text at key points, while its Track-A-Matter portal lets clients check their case progress online. That access does not remove legal steps or dependencies in a property chain, but it can help clients see what has been completed and which documents or replies are still outstanding.

The firm handles transactions throughout England and Wales, not just Devon. Its FAQ says an average sale and purchase can take around 10 to 12 weeks from receipt of the draft contract package; it also cautions that a chain, mortgage arrangements, and other parties can extend the timeline. This is the firm's general estimate, not a guaranteed completion date for an individual case.

Chartahouse says it operates a “No Move, No Fee” arrangement and explains that if a transaction falls through, some disbursements or costs already incurred may still be chargeable. Customers should review the estimate and terms that apply to their case before instructing the firm. The services page offers a quick quote, and the firm invites clients to request a call about needs beyond its standard list.

Family continuity and investment in technology are two parts of the history the company highlights. Its website dates the firm to 1977 and says case updates through the portal, email, and text are intended to keep clients informed. In a process involving documents, deadlines, and multiple parties, steady communication can matter as much as the list of services being handled.

The clear service list—sales, purchases, leaseholds, remortgages, and changes in ownership—helps clients decide whether a matter fits the firm's work. From Plymouth, Chartahouse accepts instructions for transactions across England and Wales and combines online estimates with case management and updates. Its regulated conveyancing specialization and geographic reach are the facts that best define the service.