Platinum Car Centre

Platinum Car Centre, used car dealership in Plymouth

Platinum Car Centre is a dealership specialising in used vehicles based on Ham Drive in Plymouth (Devon). Its catalogue covers cars from various makes and budgets, and the company presents itself as an official partner of Plymouth Argyle F.C. The firm operates through Platinum Car Centre UK Ltd (Company No. 11034292), registered in England and Wales, and is authorised and regulated by the Financial Conduct Authority for credit broking and insurance distribution activities (FRN 793217).

Preparation and warranties for every vehicle

All cars sold by the company are supplied with an HPI check, confirming the vehicle has not been stolen, has no recorded total loss claims and no outstanding finance. In addition, each unit includes a service, MOT where applicable, valeting and warranty. The company offers RAC-backed warranty options up to 36 months, with twelve months of free RAC Breakdown Cover including Accident Care and Motor Legal Care, with no excess to pay and the possibility to claim at its own garage or any RAC-approved or VAT-registered garage nationwide.

Vehicle preparation is independently audited by the RAC at least six times a year, under a code approved by the Chartered Trading Standards Institute (CTSI). The company also has a dedicated aftersales team to handle warranty enquiries and offers delivery with a full PDI check and minor service included.

Finance and credit profiles

Platinum Car Centre acts as a credit broker, not a lender, and works with a panel of finance providers including specialist options for customers with limited or poor credit history. The company states it may receive commission from the lenders to which it introduces customers, without this affecting the amount they pay under the credit agreement. Finance is subject to status.

Buying, selling and valuation

The dealership accepts used vehicles as part exchange and handles the paperwork and valuation during the purchase process. It also offers an online valuation service: the user enters their car's registration to start the valuation. The catalogue includes occasional promotions under the #DriveAwayToday label, with vehicles that can be collected the same day.

Makes and models in stock

The website shows a stock search with filters by make, model, full price, monthly payment and budget. Makes present include Audi, Citroën, Fiat, Ford, Honda, Hyundai, Jeep, Kia, Land Rover, Mazda, Mini, Mitsubishi, Nissan, Peugeot, Renault, SEAT, Skoda, Suzuki, Toyota, Vauxhall and Volkswagen. At the time of analysis, the advertised inventory included, among others, an Audi Q3 TFSI SE, a Peugeot 308 PureTech S/S Allure, a Vauxhall Zafira SRI, a Ford Focus Zetec TDCi, a Ford Fiesta Zetec and a Nissan Qashqai N-Tec Plus. The company notes that stock changes regularly and that it may receive vehicles not visible on the website.

Compliance standards and customer protection

The company has a formal primary authority partnership with Trading Standards, through the Heart of the South West service and with Devon County Council, in place since 31 March 2024 and published on the government's Primary Authority Register. This gives it direct access to expert regulatory advice on consumer rights, warranties and fair trading practices, with criteria recognised nationally by other local authorities.

Platinum Car Centre is also an accredited business with The Motor Ombudsman, the independent body for the UK motor industry, whose codes of practice are approved by the CTSI and offer an independent route for resolving complaints when a direct agreement cannot be reached.

Local presence and activity

The company operates from its Ham Drive site in Plymouth and mentions the existence of two locations. Its connection with local sport is reflected in its sponsorship of Plymouth Argyle F.C. as official partner.

Location and contact

Ham Drive, Plymouth, Devon, PL2 3NH · Phone: 01752 289126 · Hours: Monday to Friday: 08:30–18:00 (Wednesday: 09:00–17:00); Saturday: 08:30–17:00; Sunday: closed