Alliance Pioneer Group

Alliance Pioneer Group: ambulance and medical services in the South West of England

Alliance Pioneer Group is a medical and ambulance services company based in Plymouth, operating since 2002 and licensed by the Care Quality Commission (CQC). Its activity focuses on emergency and urgent care, non-emergency patient transport and event medical cover, with clients throughout the UK.

Ambulance and urgent care services

The company provides frontline ambulance services across the UK and presents itself as one of the leading private ambulance providers in the sector. Since June 2020 it has been contracted by the NHS for 999 services in Devon and Cornwall. Its team of paramedics and ambulance professionals is trained and qualified, and all paramedics are registered with the HCPC (Health and Care Professions Council).

Event medical cover

Alliance Pioneer Group designs tailored medical cover for all types of events and supports organisers at every stage of planning, from risk assessment to deployment. The company states it has experience in the sector and is a trusted supplier to numerous organisers in the UK. Its staff are vetted in accordance with CQC standards, including Enhanced DBS and background checks, and most work for NHS trusts across the country.

Its client base spans the events, entertainment and sports sectors, from small events requiring a single responder to festivals with more than 100,000 attendees. The types of events they cover include:

• Film and TV productions
• Indoor and outdoor concerts
• Official horse racing events, complying with BHAGI regulations
• Marathons and races
• Outdoor obstacle and assault courses
• Equestrian events
• Fetes, festivals and carnivals
• Sporting and extreme sporting events (speedway and motorsports)
• School sports days
• Public events, mass gatherings and large music festivals

Patient transport

The non-emergency patient transport service takes people who need to attend medical appointments, including those with special vehicle requirements. The company also supports primary and urgent care providers, such as GP surgeries and out-of-hours services, and its HCPC-registered paramedics can carry out home visits for these providers. The company states it has been transporting patients in Devon, Cornwall and the rest of the UK for twenty years.

Medical and pre-hospital training

Alliance Pioneer Group provides training for schools, businesses, care homes and other workplaces, with nationally recognised courses accredited by Qualsafe. The offer includes first aid, pre-hospital care and ambulance driving courses, including First Response Emergency Care levels 3 and 4, as well as other level 2 and 3 courses. Classes are held at its training centre at Drake Mill Business Park and at the Hawthorne House facilities.

Medical repatriations

The company includes medical repatriations among its services, although the material consulted does not detail the terms or cover of this service.

Profile and assurances

Based in Plymouth, the company presents itself as a provider of professional services throughout the UK. Its governance team ensures quality assurance, regulatory compliance and continuous improvement. The company cites clients such as Cancer Research UK, with more than ten years of collaboration on sports and charity events in Devon and Cornwall, and event companies such as Slammin Events and Icescape Ltd.