Prestige Plumbers

Prestige Plumbers: plumbing and heating in Hampshire

Prestige Plumbers is a family-run plumbing and heating company based in Hampshire, with a presence in towns across the south of England. The firm presents itself as a rapid-response emergency specialist and has over four decades of activity in the sector. All its operatives are fully qualified and accredited, and its work comes with a twelve-month guarantee.

Emergencies and rapid response

The emergency service is available for incidents that are not limited to normal business hours. The company offers same-day call-out and, where possible, can reach you within the hour. The team is equipped to deal with blockages, leaking pipes, faulty taps and other plumbing emergencies.

Domestic repairs and installations

Its work covers both simple repairs and the complete installation of hot or cold water storage systems. Among the jobs detailed on its website are the repair and installation of internal and external pipework, radiators, basins and taps, baths and showers, and toilets. It also handles the installation of water-connected appliances such as washing machines and dishwashers.

Central heating

Prestige Plumbers carries out central heating installations and offers tailored solutions. The company notes that older systems run less efficiently than more recent models, which leads to higher energy consumption, and suggests replacing them with new equipment as a way to reduce costs and environmental impact. It also handles central heating repairs, thermostat issues and heat pump repairs.

Coverage and service conditions

The company operates throughout Hampshire, with a presence in Portsmouth, Southampton, Eastleigh, Gosport, Fareham, Petersfield, Waterlooville and Winchester, as well as other areas of the south of England. On the first visit, a free, no-obligation quote is provided before any work begins. The firm states that it is registered as a waste carrier and offers a 10% discount to NHS staff and service personnel.

Team and track record

The team combines several decades of experience. Terry Hack has spent over forty years in the plumbing and heating sector and deals with persistent problems. Jamie Lindsay has worked alongside Terry for over twenty-five years, first as an apprentice and now as a senior engineer. Michael Chappell is qualified in plumbing, including unvented hot water storage and water regulations, and has taken on greater responsibilities within the family business. Sharon Hack answers the phone and is usually the first point of contact with the customer.

Awards and reviews

The company is listed as a Which? Recommended Supplier. Testimonials published on Google highlight the speed of response, same-day resolution of faults, cleanliness after the work and the service received, with specific mentions of the installation of kitchen taps and sinks and the repair of cisterns.