PillSorted

PillSorted: online pharmacy with NHS prescriptions and private treatments

PillSorted is an online pharmacy that combines the dispensing of National Health Service (NHS) prescriptions with a catalogue of private treatments and telehealth services. The company states that it has delivered more than a million items since 2019 and presents itself as more than just a pharmacy, with health advice and patient monitoring.

NHS prescriptions and nomination for delivery

The main service allows patients to nominate PillSorted to receive their NHS prescriptions at home. The company describes this service as free and notes that the delivery of NHS prescriptions is free of charge. It also offers an additional benefit: products purchased in the shop are delivered free of shipping costs when sent together with the medicines from an NHS prescription.

The company also manages private prescriptions and has a telehealth service for consultations and treatments without the need to attend an in-person appointment.

Weight loss treatments

Weight loss is one of the highlighted areas of the catalogue. PillSorted sells injectable and oral treatments, and offers information on weight maintenance and on the side effects associated with GLP-1 receptor agonists, such as bloating, constipation, dehydration, diarrhoea, dry mouth, nausea and vomiting, or sulphur burps.

NHS services without a GP appointment

Among the NHS-funded services, the company offers the Pharmacy First programme, which covers conditions such as sinusitis, sore throat, infected insect bites, impetigo, shingles and urinary tract infections in women. It also has a free contraception service. The company presents these services as a fast track to obtain prescriptions and advice without the need for a prior appointment with the GP.

Catalogue of general, sexual and profile-based health

The private catalogue is organised into several areas. Under general health are treatments for asthma, cancer, colds and flu, diabetes, kidney disease, oral thrush, smoking and weight loss, among others. The sexual health section includes treatments for erectile dysfunction, genital herpes, genital warts, HIV/AIDS and premature ejaculation. There are also specific sections for men's health, women's health, mental health, pain, respiratory and digestive health, hair and skin health, and travel health, with products for jet lag, period delay, diarrhoea, hepatitis or malaria.

Among the most popular treatments that the company highlights are those for weight loss, erectile dysfunction, free contraception, urinary tract infections in women, acne, cold sores, hay fever, premature ejaculation, period delay, nail infections, asthma, depression and jet lag.

Support for patients, carers and care homes

PillSorted structures its activity around several profiles: patients, clinicians, carers and care homes. For these groups it offers prescription management, medicine delivery and access to information resources. The company maintains a customer help centre and a blog with health tips, treatment guides and updates.

Opening hours

Customer service is available Monday to Friday, from 9:00 to 18:00.