Dock Pharmacy

Dock Pharmacy, an online pharmacy with prescription dispensing and clinical services

Dock Pharmacy presents itself as a UK online pharmacy focused on the sale of pharmacy and prescription medicines, skincare products, essential toiletries and vitamins. Its catalogue is organised into categories such as medicine and health, beauty, vitamins and supplements, personal care and sexual well-being, among others.

Prescription and online clinic services

The pharmacy offers NHS prescription services, private prescriptions and veterinary prescriptions. It has an online clinic with treatments for weight loss, erectile dysfunction, premature ejaculation, hair loss, period delay, cystitis and emergency contraception. It also sells insulin pens and diabetes management products.

Veterinary dispensing

One of its distinguishing features is the dispensing of veterinary prescriptions, which it presents as an affordable and convenient service for the care of companion animals.

NHS Pharmacy First Service

Dock Pharmacy states that it offers the NHS Pharmacy First Service, which allows minor ailments to be treated and access to necessary medicines to be facilitated without the need for a GP appointment. It also mentions the NHS flu vaccine.

Featured product catalogue

Among the products the shop displayed at a discount are Flexiseq Max Strength Gel for osteoarthritis in 30 g and 100 g formats, Epitact Medium plantar cushions, Excilor Ultra fungal nail treatment 30 ml and the Excilor Pen 4 ml, Zerobase cream in a 500 g pump dispenser, Menopace Plus Active Botanicals by Vitabiotics in 56 tablets, Floradix iron tablets in an 84-count pack, Floradix liquid iron and vitamin formula 500 ml and Zovirax cold sore cream with aciclovir in a 2 g tube.

Purchase conditions and customer care

The website advertises fast and free delivery, secure payment, a money-back guarantee and customer support. It has a help hub for enquiries and a telephone support service available 24 hours a day, 7 days a week. The company holds an independent rating of 4.63 out of 5 based on 5,470 reviews on Trustpilot.

Informative content and newsletter

The pharmacy publishes articles on flu remedies, weight management with prescription treatments, urinary tract infections, dry mouth, sunburn, heat exhaustion, dehydration, pollen allergies and pet allergies. It also offers an email newsletter with personalised offers, vouchers, health advice and new product news.