Chemist Direct

Chemist Direct, online pharmacy with prescription service and medical consultation

Chemist Direct is a UK online pharmacy integrated into Pharmacy2U. Its catalogue is organised into health and medicine, electricals, vitamins, personal hygiene, baby and child items, men's facial care, fragrances and a stock-up and save section. The company presents itself as a retailer where you can buy over-the-counter medicines, toiletries and beauty products.

Over-the-counter medicines and treatments

The range includes painkillers and antipyretics such as 500 mg paracetamol, 4 mg freshmint nicotine gum to help quit smoking and chloramphenicol eye drops for bacterial infections of the eye surface. It also features treatments for erectile dysfunction, such as Eroxon gel and VIAGRA Connect 50 mg with sildenafil, which the website describes as products available without a prescription. The shop also shows meal replacements such as SlimFast milkshakes in multipack format.

Healthcare services associated with the shop

Alongside product sales, the company offers an online doctor service, prescription management and a discount subscription programme. It has a baby club and a refer a friend programme. Customer service is provided by live chat when available, by phone and by email.

Delivery and store collection

The website advertises free standard UK delivery for orders over £35 and a click and collect service. The catalogue listed prices in pounds sterling for each product shown.

Ratings and company structure

The site shows a score of 4.7 out of 5 on Trustpilot from over 85,000 reviews, although in another section of the same page the figure drops to over 75,000. Chemist Direct is part of Pharmacy2U and has its own medical team cited in its help sections.

Location and contact

Phone: 0113 265 0222 · Email: customer.service@chemistdirect.co.uk