Everflow Business Utilities

Everflow Business Utilities: water, waste and connectivity for UK businesses

Everflow Business Utilities presents itself as a utilities provider for businesses that brings together water supply, waste collection and connectivity services under a single provider. The company describes itself as one of the UK's leading business utilities providers and states that more than 100,000 premises receive its services. Its proposition is built around simplifying utilities management, with contracts tailored to each customer and dedicated account management.

Business water supply

Water supply is one of the company's core activities, and it describes itself as the fastest-growing water company. The service is aimed at businesses looking to reduce the time and cost associated with managing water. According to figures published by the company itself, one in four water supplier switches in the last twelve months was to Everflow, and the average saving on small business water contracts reaches 30%. The company also states that it helped its customers save 25 megalitres of water in one year.

Waste collection and environmental services

Business waste collection is offered at prices the company describes as fair, with solutions tailored to both large and small businesses. Everflow states it is the first UK provider to offer a carbon offset water and waste supply service, aimed at helping businesses reduce their own carbon footprint. The company publishes its emissions performance annually and has set science-based targets to reach Net Zero by 2040, being the first water company to sign the Climate Pledge. In two years, the company reports a 58% reduction in its Scope 1, 2 and 3 emissions, and 132 tonnes of carbon emissions saved for its customers in one year.

Connectivity: broadband and telephony

The third pillar of the offering is business connectivity, which includes broadband and phone services designed to adapt to the needs of each business. The company presents them as fast, reliable and cost-effective.

Account management and customer service

Everflow emphasises dedicated account management and a customer service it describes as friendly and award-winning. The company states that 97% of customers who switch to Everflow stay with it. The company has a 4.3-star Glassdoor rating and has been recognised as an outstanding place to work by Best Companies. In 2025 it launched its first graduate scheme, with ten young people joining, and plans to launch its first apprenticeship scheme.

Environmental and social commitment

In addition to its decarbonisation targets, the company links its activity to raising environmental, social and governance standards. Everflow publishes annual emissions reports and has set science-based targets to reduce its environmental impact. The company also highlights the creation of quality jobs in its supply chain.

Publications and recent activity

The company maintains an insights and news section covering topics such as the appointment of James Cleave as Retailer Director to the MOSL Board, waste streams that should never be found in general waste, or the feasibility of the zero waste to landfill goal for businesses.

Location and contact

Traynor Way, Hub 2, Peterlee, SR8 2RU · Phone: 0330 6600 137 · Email: customer.services@everflowutilities.com · Hours: Sales: Monday to Friday 09:00 to 17:00 (excluding bank holidays). Customer service: Monday to Friday 08:00 to 18:00 (excluding bank holidays) and Saturdays 09:00 to 12:00.