PlumbCall Plumbing & Heating Ltd

PlumbCall Plumbing & Heating: plumbing and heating in Peterborough since 1985

PlumbCall Plumbing & Heating Ltd is a family-run business based in Peterborough (United Kingdom) providing plumbing and central heating services. According to its own presentation, it has been operating since 1985 and has more than 35 years of experience in the sector. The company describes itself as a specialist in all aspects of plumbing and heating, committed to providing a fast, friendly and reliable service, and handles both emergencies and planned projects.

Plumbing services

The plumbing catalogue includes repair of burst or leaking pipes, dripping taps and showers, replacement ball valves, cold water storage tanks in lofts and domestic hot water cylinders. The company states that its plumbers are available at any time of day in Peterborough and surrounding areas, and that they can handle jobs of any size, from a one-off repair to installing a radiator.

Gas, oil and LPG boilers

The company installs, services and repairs gas, oil and LPG boilers. It presents itself as an accredited installer for leading British manufacturers, including Worcester Bosch, Glow Worm and Vaillant, and states that it holds the Worcester Bosch Gold accreditation, which allows it to offer up to 12 years' warranty on new boiler installations of that brand. Its engineers are trained by Worcester Bosch and the company declares itself a trusted installer for the brand. For homes running on oil or LPG, PlumbCall identifies itself as a local specialist in off-gas-grid heating, with engineers registered with OFTEC and Gas Safe, and offers high-efficiency boiler installation, maintenance and emergency repairs.

Central heating and finance

In addition to its boiler service, the company designs, supplies and installs complete central heating systems. To spread the cost of an installation, it offers boiler finance options through TradeHelp Ltd, a company authorised and regulated by the Financial Conduct Authority (FRN 697812). PlumbCall Plumbing & Heating Ltd acts as a designated introducer representative of TradeHelp Ltd (FRN 810965) and does not charge a commission for introducing customers. TradeHelp Ltd is a credit broker, not a lender, and offers loans from Novuna Personal Finance, a trading style of Mitsubishi HC Capital UK PLC. Finance options are subject to status and credit checks, with a 14-day cooling-off period.

Availability, guarantees and coverage

PlumbCall states that it offers free quotations for all its plumbing and heating services, as well as free estimates before work begins. The company says it has plumbers and gas engineers available 24 hours a day for same-day or next-day response, and handles out-of-hours emergencies. According to its website, all its engineers hold the relevant accreditations and insurance policies, and labour includes a full written 12-month guarantee. The company presents itself as "Anglian-approved" and emphasises that its professionals are fully qualified.

Profile and stated activity

The company describes itself as a family business serving homeowners in Peterborough and its catchment area. In its presentation it states that it has completed more than 5,000 plumbing jobs, more than 5,600 boiler installations and more than 6,500 leak repairs, and counts more than 650 positive reviews. PlumbCall Plumbing & Heating Ltd is registered in England and Wales with company number 4982090.

Location and contact

Industrial Estate, 35 Mere View, Yaxley Peterborough, PE7 3HS · Phone: 01733 243047 · Email: admin@plumb-call.co.uk