bitiba

bitiba: online store for pet food and accessories

bitiba is an online pet supplies store operating in the UK through the domain bitiba.co.uk. Its catalogue covers food and accessories for dogs, cats, small mammals, birds and fish, with a selection of well-known brands and purchase formats designed for savings. The company presents itself as a recurring purchase option for owners looking to restock food and supplies without leaving home.

Dog and cat food

The dog food range includes dry and wet food, treats and bones, food supplements and specific ranges for particular needs: hypoallergenic, grain-free, low fat, organic, vegetarian and vegan. It is also organised by life stage and size, with products for puppies, small breeds and large breeds. Among the available brands are Burns, Eukanuba, Hill's Prescription Diet, Hill's Science Plan, IAMS, James Wellbeloved, Markus Mühle, Purizon, Royal Canin in its various lines (Breed, Care Nutrition, Size and Veterinary), Wolf of Wilderness, Arden Grange, Advance Veterinary Diets, Applaws, Forthglade, Lukullus, Pedigree, Rocco and Rosie's Farm.

For cats, the store offers dry and wet food, treats, supplements and foods adapted to needs such as sterilised, hairball control, low fat, organic, grain-free and for kittens or large breeds. Brands include Affinity Ultima, Applaws, Hill's Prescription Diet, Hill's Science Plan, IAMS, James Wellbeloved, PURINA ONE, Purina Pro Plan, Purizon, Rosie's Farm, Royal Canin Veterinary, Royal Canin Feline, Sanabelle, Bozita, Cosma, Eukanuba, Felix, Gourmet, Sheba and Whiskas.

Dog accessories

The dog section includes various types of toys (throw & fetch, squeaker, interactive, water and puppy toys), metal, soft and plastic dog crates and travel cages, carriers and dog bags, baskets and beds, grooming and care products, flea, tick and wormer treatments, collars, leads and harnesses, kennels and flaps, bowls and feeders, agility and training items, and clothes and apparel.

Accessories for cats and other animals

For cats, litters from brands such as Cat's Best, Catsan, Greenwoods, Tigerino and World's Best are sold, as well as covered, open, large and self-cleaning litter trays, hygiene and odour control accessories, mats and scoops, litter tray liners and litter locker systems. The range is completed with Feliway products, grooming and care, parasite treatments, cat trees, toys, baskets and beds, flaps and nets, bowls and fountains, collars and carriers.

The store also caters to small mammals, with food for rabbits, guinea pigs, ferrets and chinchillas, treats and supplements, hutches and runs for rabbits and guinea pigs, indoor shelters, hamster and ferret cages, and various accessories. For birds and garden wildlife it offers food and cages, and for fish, the basic maintenance items.

Brands and purchase formats

In addition to the brands mentioned by category, the store has a brand section that brings together labels such as Concept for Life, Cosma, Feringa, Lukullus, Purizon, Rocco, Smilla, Taste of the Wild, Wolf of Wilderness, Applaws, Barking Heads, Burns, Catit, Eukanuba, Felix, Gourmet, Hill's, IAMS, James Wellbeloved, Natural Paradise, Pedigree, Purina, Purina ONE, Royal Canin, Royal Canin Veterinary Diet, Simpsons Premium, thrive and TIAKI.

The catalogue organises foods by brand and manufacturer to make searching easier, and includes bulk savings packs with larger contents, designed for storage and to reduce the cost per unit. There are also sections for offers, trial packs and new products.

Purchase, shipping and payment

The store states free delivery from £45, with applicable conditions, and mentions elsewhere on the site a threshold of £49 for free shipping. Accepted payment methods include PayPal, pre-payment, credit card, invoice and direct debit. Registration takes place during the first order and allows you to view your history and repeat purchases without re-entering your details; there is also the option to order as a guest. The company has a free smartphone app and a system for redeeming vouchers or discount codes by entering them in the basket, where the amount is automatically reduced.