Rachael's Kitchen

Rachael's Kitchen: handmade cupcakes with home delivery across the UK

Rachael's Kitchen is a British bakery founded and run by Rachael that makes cupcakes by hand and delivers them to homes across the UK. The company presents itself as a sweet alternative to the traditional floral gift and sells its products in gift boxes and commemorative tins of 6 and 12, each with a gift message and tied with a ribbon.

Flavour catalogue and selections

The shop's catalogue brings together more than 40 cupcake flavours. Among the varieties available are alcohol, banoffee, carrot, chocolate, chocolate orange, chocolate mint, cocktail, coffee, lemon, peanut butter, raspberry, red velvet, salted caramel, sticky toffee and vanilla. The company also organises its products into themed selections by occasion and by flavour, and includes a tasting selection with some of its most popular flavours.

Occasions and celebrations covered

The range is structured into themed ranges designed for different celebrations, all available for delivery in the UK. The catalogue includes birthday, anniversary, baby shower, children's birthday, congratulations, engagement, freshers, gender reveal, get well soon, good luck, graduation, hen party, leaving, new born, well done, football, teacher thank you and wedding cupcakes. It also includes special seasonal editions such as Pride, tennis, Halloween, Employee Appreciation Day, Diwali, Christmas, Valentine's Day, teacher thank you and World Cup.

Personalisation: photo, message and your own selection

The company offers personalisation services that allow the cupcakes to be adapted to each recipient. Customers can choose up to 12 different flavours in the fill your own option, add a photograph through the photo cupcakes service or add a personalised message with the message cupcakes. There are adapted versions of these personalised products for the gluten free and vegan lines.

Gluten free and vegan options

Rachael's Kitchen has a specific range for dietary needs that keeps the same designs and flavours as the general catalogue. This line includes vegan cupcakes, vegan selections in a tin, gluten free message cupcakes, gluten free selections such as Peony and Pink Birthday, and gluten free and vegan versions of the personalised photo and message services.

Corporate orders

The company handles corporate orders with logo cupcakes, corporate selections and large scale campaigns. Its corporate offerings include logo cupcakes, corporate selections, mental health awareness cupcakes, bespoke corporate campaigns and initiatives linked to Employee Appreciation Day and Pride. These products are aimed at business events and client gifting across the UK.

Extras and order add-ons

Along with the cupcakes, the shop allows extras to be added to the delivery: gift cards, greeting cards, alcohol, balloons, candles, confetti and happy birthday items. The company also sells a cupcake advent calendar available for pre-order and a selection of baking utensils and gourmet products.

Delivery and how orders work

Orders placed before 4pm can be delivered the next day, Tuesday to Saturday, and the customer can choose the delivery date during the checkout process. Deliveries are made by a courier service for fragile products, with full tracking. The company warns that it cannot guarantee delivery dates, as the products are sent by courier and delays beyond its control may occur. Customer service is available Monday to Friday, 9:00 to 17:00.