Lola's Cupcakes

Lola's Cupcakes, artisanal bakery with stores across the UK

Lola's Cupcakes is a British bakery chain that makes cupcakes, cakes and brownies by hand, fresh every day. Its range can be ordered online for home delivery or collection, and the company operates a network of own stores in various UK cities. The brand presents itself as the highest-rated cake shop, a claim that comes from its own marketing communications.

Cake range

The cake offering includes classic and seasonal recipes. Regular options include Red Velvet, Chocolate Heaven, Chocolate and Raspberry, Sweet Shop, Fresh Berry and Cookies and Cream. The company also keeps a selection of classics such as Red Velvet, Chocolate, Cookies & Cream, Vanilla, Rainbow and Fruity. For those looking for vegan or gluten-free options, it offers vegan and gluten-free cakes. The range is organized by occasion — birthdays, weddings, kids' cakes, office parties, baby showers and anniversaries — and by specific categories such as Disney cakes, Pixar-inspired cakes (Frozen, Cars, Toy Story, Lilo and Stitch, Winnie the Pooh and Moana), tiered wedding cakes, logo cakes and photo cakes.

Cupcakes and brownies

For cupcakes, Lola's offers build-your-own boxes, flavour boxes, photo cupcakes, mini cupcakes, themed cupcakes and cupcake number cakes. Varieties include Red Velvet, Chocolate, Classics, Vegan and Gluten Free. The brownie line is made up of build-your-own boxes, photo brownies, Classic Box, Signature Box, Ultimate Box and Gluten Free Box. It also sells a selection of complementary products: gold number candles, birthday candles, twirl candles in various finishes, greeting cards, balloons, empty gift boxes, tote bags, cake toppers and party tableware.

Orders, delivery and collection

Orders can be placed online for delivery or collection. The company states that orders must be placed before 4pm for next-day delivery or for the earliest available delivery. Delivery and collection availability varies by postcode, and the site allows you to check options by entering your postcode. There is a phone line open from 7am to 8:30pm.

Store network

Lola's Cupcakes has a wide network of own locations across the UK. Locations mentioned include Birmingham Selfridges, Bluewater, Brent Cross, Bromley, Canary Wharf, Clapham Junction, Covent Garden, Ealing, Fulham, Greenwich Market, Hammersmith Broadway, King's Cross, Kingston, Liverpool Street, London Bridge, London Selfridges, Marylebone, Manchester Arndale, Manchester Trafford, North Greenwich, Shoreditch High St, Solihull, South Kensington, Stratford, Tottenham Court Road, Victoria, Waterloo, Westminster and White City. The company also mentions locker collection points in locations such as Angel, Barnet, Beckton, Bexley Heath, Cannock, Croydon, Dorking, Edgware, Enfield, Epsom, Finchley Road, Guildford, Hatfield, High Wycombe, Ilford, Lakeside, Luton, Merry Hill, Putney, Romford, Stevenage, Surrey Quays, Sutton, Tamworth, The Fort Birmingham, Uxbridge, Walthamstow, Waltham Cross, Walton on Thames, Wandsworth, Watford, Welwyn Garden City, Wimbledon, Windsor and Wood Green. The site also publishes information about bank holiday hours.

Corporate orders and other business lines

The company handles corporate orders and offers logo cakes and cupcakes for businesses. It has a loyalty programme called Rewards Club. Its communications also include sections on sustainability, social impact and charity work, as well as information on careers and press.