B&P Buswell Ltd

B&P Buswell Ltd: industrial and commercial heating in Devon, Somerset and Cornwall

B&P Buswell Ltd is a family-owned and managed limited company that presents itself as a specialist in all types of commercial, industrial and large domestic heating and hot water systems, as well as steam processing, filtration and engineered plumbing systems. The company works with installations using natural gas, oil, LPG, biogas, solar or thermal energy.

Its stated coverage area spans the whole of Devon, Somerset and Cornwall. The company states that its engineers operate from its own premises in Paignton, a location it describes as central for accessing Torbay and its surroundings, where most of its activity is concentrated.

Family history since 1876

The company was founded by Brian and Paul Buswell in 1983 and celebrated its 25th anniversary in 2008. According to its corporate account, this initiative continues a family link with the sector dating back to 1876 in Torquay, with the last five decades dedicated to the heating trade.

Installation and design services

The installations area offers a complete bespoke CAD design and engineering service. The company states that all system designs comply with current building regulations, energy conservation requirements and applicable legal requirements.

The company works with turnkey solutions to provide designs and installations tailored to both new and existing installations.

Maintenance and repair

B&P Buswell Ltd has more than 500 customers on its maintenance programme, both domestic and commercial, and has a team of engineers ready to respond to incidents seven days a week.

The service and repair team carries out planned preventive maintenance (PPM) on a wide range of equipment, including oil-fired boilers, atmospheric boilers, blown gas burners, gas air heaters, water heaters and pressure vessels.

Technical specialities

• Contracts and installations
• Commercial and industrial services
• Fuel distribution and storage
• Biogas services
• Biomass boilers
• Steam boilers
• Legionella testing and risk assessments
• Renewables
• Electrofusion welding
• Maintenance

Accreditations and qualifications

The company states that it is a member of the Heating and Ventilating Contractors' Association (HVCA) and the Association of Plumbing and Heating Contractors (APHC), two of the leading trade associations in the United Kingdom. It is also registered with the UVDB scheme, managed by Achilles, a pre-qualification system used by the utilities sector.

It is also registered with the Gas Safe Register and OFTEC. Its engineers hold current ACS gas qualifications and are Gas Safe registered, as well as being qualified and registered with OFTEC for oil installations, repairs and breakdown resolution.

Customer profile

According to data provided by the company itself, approximately 80% of its customers are commercial or industrial installations, while the remaining 20% are domestic homes.