Ride Zero

Ride Zero, online store for electric scooters and e-bikes in the UK

Ride Zero is an e-commerce business with a UK domain that sells electric scooters, e-bikes, hoverboards and accessories. Its catalogue combines new and refurbished products, and includes brands such as Segway, Xiaomi, Pure and Bleubird. The company presents itself as specialising in new and refurbished models, with express shipping on all products and returns within 30 days.

Electric scooter catalogue

The store organises its scooter range by brands and models. Featured references include the Segway Ninebot C2 Pro, the Segway Ninebot C2 Lite, the Segway Ninebot E2 Plus 2, the Segway Ninebot E3 E, the Segway Ninebot E2 Pro, the Xiaomi Pro 4 and the Pure Advance Flex. Prices published at the time of analysis range from £99.99 to £499.99, depending on the model and chosen configuration.

The Pure Advance Flex is offered in two colour finishes, Mercury Grey and Platinum, and in three conditions: new, excellent and very good. The product page states that it combines flexibility, durability and performance, with a lightweight yet sturdy frame, and that it is designed for both urban commuting and leisure rides.

E-bikes and accessories

In the e-bikes section, the catalogue includes the Bleubird collection, with the Urban Classic and Urban Step Through models, both urban hybrid types. Prices in this range are between £299.99 and £399.99.

The store also sells accessories for vehicle maintenance and customisation, such as brake pads, derailleurs and gears, cassettes and lights. It also has a section for salvage or recovery products.

New and refurbished models

Ride Zero combines the sale of new units with refurbished scooters and bikes. According to the store's information, used products undergo a refurbishment process and a quality inspection before being put up for sale. The Pure Advance Flex, for example, can be purchased in new condition or in two refurbishment grades: excellent and very good.

Shipping, payments and financing

The company offers free shipping on orders over £500 and express shipping on all products. It accepts payment via Klarna and Clearpay, and participates in bike financing programmes through providers such as Cycle to Work, Cycle Solutions, Go Geta, Vivup, The Green Commute Initiative, Bike 2 Work and Enjoy Benefits. The store states that these programmes allow savings of up to 47% on the purchase.

Customer service and support

Ride Zero offers telephone and email support, and has information sections on shipping, returns and refunds, warranty, privacy and terms of sale and service. The company describes its support team as experienced in bikes, e-bikes and electric scooters.

Location and contact

Phone: 01752 422138 · Email: info@ridezero.co.uk